

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
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Pam was always prompt in returning my calls and texts which I appreciate. She never acted bothered by my questions even if I had asked them before. The loan process went smoothly and as I was told. Thank you for a smooth business intera.
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Reply from Pam Townsend, Ruoff Mortgage
July 6th, 2026 05:46 PM
Lesa, I'm pleased to hear that you felt comfortable reaching out with your questions and that the loan process went smoothly for you. It's always my goal to provide a seamless experience and be responsive to your needs. Thank you for sharing...
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Mark was great to work with and was available to help and explain everthing I needed as a first time home buyer. He was responsive and moved quickly and was able to handle my complex situation.
Reply from Mark Hardin, Central Indiana | Ruof...
July 6th, 2026 05:28 PM
Marion, I'm glad to hear that I could be of assistance as you navigated your first home purchase. It's important to me that I provide clear explanations and responsiveness, especially in complex situations. Thank you for your kind words and...
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Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Korbin W
Reply from Owner
July 8th, 2026 06:53 PM
Thank you Korbin for your 5 Star review! it was a pleasure working with you. If I can assist with anything in the future, please let me know. Many blessings to you.
Laura was super quick to respond and was understanding about my situation since I work nights. She also helped me understand what I was doing since this is my first ever home loan.
Reply from Laura Roberts, Ruoff Mortgage
July 6th, 2026 06:31 PM
Thank You Korbin for your kind words! It was a pleasure working with you and helping you thru the process of becoming a home owner! I wish you many happy memories in your new home and if I can help with anything in the future, please let me...
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Everyone answered any and all questions that we had
Reply from Ron Rogers
July 16th, 2026 04:44 PM
Francis, I'm happy to know that all your questions were answered. Providing clear and helpful information is important to me. Thank you for your feedback!
Kwik and ez
Reply from Michael Grove
July 16th, 2026 04:44 PM
Anthony, I'm grateful for your positive feedback. It's nice to hear that you found the process quick and easy.
nothing more to add
Your VP title carries no weight, they are just a customer facing role with something that sounds important. your loan officer passes work and repsonsibility off to others. your corporate rigidity led to unnecessary problems at closing and your...
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Great experience! Totally recommend! Professional, kind, patient, and made the process really easy!
Reply from Owner
July 8th, 2026 01:42 PM
Thank you, Wanda! I'm pleased to hear you had a great experience. Your recommendation means a lot to me!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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