Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
The whole experience
Reply from Dee Waggoner
July 31st, 2026 04:43 PM
Dion, I appreciate your positive feedback on your experience. If there's anything more you'd like to share or need assistance with, I'm here to help!
Great communication and lots of help through the process! :)
Reply from Nick Staker, Ruoff Mortgage
July 24th, 2026 10:58 AM
Jordan, we really appreciate your kind words about the communication and support you received throughout the process. If there's anything else I can assist you with, please feel free to reach out.
Communication was clear, quick, and knowledgable. It made the experience easy and stress free.
Reply from Owner
August 3rd, 2026 02:32 PM
Nicholas, I appreciate your feedback. I'm glad to hear that the communication made your experience easy and stress-free. If there's anything else I can assist you with, please let me know.
Communication was clear, quick, and knowledgable. It made the experience easy and stress free.
Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Alexis V
Reply from Owner
August 3rd, 2026 02:01 PM
Thank you for the perfect rating, Alexis. I appreciate your support and am here if you need anything in the future.
We are first time home buyers and Kayla was there to answer our questions and guided us in the right direction every step of the way I was very pleased with how nicely and respectfully everyone treated us, it was a breath of fresh air .
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Reply from Kayla Kreigh
July 31st, 2026 03:59 PM
Alexis, thank you for sharing your experience. I'm glad I could help guide you through your first home buying journey and that you felt treated with respect and kindness. If you have any more questions or need further assistance, feel free...
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3 party UW process is not efficient and must change
Reply from Corrie Dye-Hale, Ruoff Mortgage
July 27th, 2026 03:20 PM
I appreciate your feedback, Dennis. I'm sorry about the last minute conditions from our Credit Union partner. We have relayed all of our concerns with them so this does not happen in the future with other buyers. Please know I did all I could...
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Beth Garrett, Ruoff Mortgage has received a review with 5 star rating from Darrell R
Reply from Owner
August 3rd, 2026 01:54 PM
Thank you, Darrell, for the great rating! I'm happy to know you had a positive experience with Ruoff Mortgage.
Beth answered all of my questions super quick and was very knowledgeable. She has helped me in the past as well and has been fantastic each and everytime I work with her.
Reply from Beth Garrett
July 31st, 2026 03:39 PM
Darrell, I'm pleased to hear that I could assist you quickly and effectively with your questions. It's great to know that you've had a consistent experience with me in the past as well. Thank you for your positive feedback!
Dave's communication was incredible throughout the home buying process. He made things clear to understand and helped keep us accountable when documents needed to be signed before a certain deadline. We appreciate all his help!
Reply from Dave Scully
July 28th, 2026 05:52 PM
Great to meet you at closing and THANK YOU for the great review! We do our best do keep you informed and you and Adam were both terrific at sending us over what we needed when we needed it! Thank you for working with my team!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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