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Ruoff Mortgage - NMLS 141868 in Fort Wayne, IN

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • E
    Emily C J
    NEWARK, OH
    Posted on August 1st, 2026 03:43 PM
    There was a lot of "sign this" . I would let someone know that it was incorrect and then I was told to sign anyway and "we'll catch it on the next one". This is such a big life decision and the paperwork is too important to just be signing...
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    Reply from Rusty Darner, Ruoff Mortgage
    August 1st, 2026 03:57 PM
    Emily, I appreciate you sharing your experience with me. I understand your concerns about the importance of accurate paperwork, and I'm sorry for any frustration you encountered during the process. Please reach out to me directly so we can...
    read more
  • S
    Skylynn T
    Posted on August 1st, 2026 03:03 PM
    JD was very knowledgeable in the loan and buyers process. He had great communication with us throughout the process !
    Reply from Owner
    August 13th, 2026 04:41 PM
    Skylynn, I'm grateful for your kind words about my knowledge and communication during the loan and buyers process. It was a pleasure working with you at Ruoff Mortgage!
  • S
    Skylynn M T
    Shoals, IN
    Posted on August 1st, 2026 03:03 PM
    JD was very knowledgeable in the loan and buyers process. He had great communication with us throughout the process !
  • A
    Abbie G P
    Shelburn, IN
    Posted on August 1st, 2026 03:02 PM
    Scott is very professional and so quick to respond. He made this process so much easier and less stressful.
    Reply from Scott Phegley, Ruoff Mortgage
    August 1st, 2026 09:36 PM
    I'm glad to hear that I could make the process easier and less stressful for you, Abbie. Your feedback about my responsiveness and professionalism is greatly appreciated. If you have any further questions or need assistance, please feel free...
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  • A
    Alli A
    Posted on August 1st, 2026 02:34 PM
    So grateful for Jess! She is always so informative and explains things in a way that are easy to understand. She makes sure all your questions are answered. Its apparent she knows her job well. She is prompt to respond, even in the evenings...
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    Reply from Owner
    August 13th, 2026 07:58 PM
    Alli, I appreciate your kind words and I'm glad to know that my explanations have been helpful and clear for you. It's important to me to be responsive and available when you need assistance. I'm grateful for your trust and look forward to...
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  • A
    Alexandria A
    Mishawaka, IN
    Posted on August 1st, 2026 02:34 PM
    So grateful for Jess! She is alway so informative and explains things in a way that are easy to understand. She makes sure all your questions are answered. Its apparent she knows her job well. She is prompt to respond, even in the evenings...
    read more
    Reply from Jessica Prater
    August 11th, 2026 02:34 PM
    Alexandria, I'm grateful for your kind words! It's wonderful to hear that you find my explanations clear and informative. I'm always here to help, even outside regular hours, and I'm thrilled to continue supporting you in the future.
  • M
    Melissa S
    Posted on August 1st, 2026 08:59 AM
    Ron Rogers, Ruoff Mortgage has received a review with 5 star rating from Melissa S
    Reply from Owner
    August 11th, 2026 08:50 PM
    Melissa, thank you for the perfect rating. I appreciate your trust in me and Ruoff Mortgage!
  • M
    Melissa S
    WHITE PIGEON, MI
    Posted on August 1st, 2026 08:59 AM
    Buying a home can be stressful, but my mortgage company made the entire process smooth and easy. They were always responsive, took the time to answer my questions, explained everything clearly, and kept me informed every step of the way.What...
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    Reply from Ron Rogers
    August 11th, 2026 02:30 PM
    Melissa, I'm so thankful for your kind words and am glad to hear that your experience was smooth and supportive. It's great to know that our team's professionalism and dedication made a positive impact on your journey to homeownership. Congratulations...
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  • C
    Coeritheus C
    Posted on August 1st, 2026 03:17 AM
    Jennifer Reynolds, Ruoff Mortgage has received a review with 5 star rating from Coeritheus C
    Reply from Owner
    August 11th, 2026 02:28 PM
    Coeritheus, thank you for the 5-star rating. I appreciate your support!
  • C
    Coeritheus X C
    Indianapolis, IN
    Posted on August 1st, 2026 03:17 AM
    Jennifer was just an absolute Joy
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Branch

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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