Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
We were just frustrated at times with the demand for documents and signatures. We both work during the day and it can be hard to do other things during that time. There were a few times we had to do stuff right away and it added more stress...
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Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
August 24th, 2026 04:47 PM
Jonathan I'm sorry that you felt that way. Buying a home is a process and really becomes like second job when you're in that process. We try and request documents from our buyers in a timely fashion and sometimes that means sooner rather than...
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Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Misty M
Reply from Owner
September 4th, 2026 01:44 PM
Misty, thank you for the great rating! I'm grateful for your support.
Gene Cooney was very helpful, extremely quick to respond & knowledgeable about the entire experience with our USDA loan.
Reply from Gene Cooney
August 24th, 2026 02:39 PM
Thank you for the Kind Words and Review!!! It was an absolute pleasure working with you an Thank You for allowing me to be a part of this process with you!! ENJOY YOUR NEW HOME!!!! If you should ever need anything or have any questions, please...
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Thea was amazing to work with. She was available and responsive. I know she's very busy, but she took the time to answer questions and run scenarios, she gave us her undivided attention. It was an appreciated personal touch.Jennifer, the Loan...
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Reply from Thea Druley
September 3rd, 2026 02:26 PM
Theresa, I'm grateful for your kind words about my efforts and those of Jennifer. It's wonderful to hear that our commitment to providing a personalized and caring experience made such a positive impact on you. Your appreciation of our dedication...
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The entire process was smooth, easy and much quicker than I expected. Everything was explained clearly, communication was great, and the whole process was stress-free from start to finish.
Reply from Skye Stevens, Ruoff Mortgage
August 24th, 2026 04:19 PM
Thank you for choosing me, Amanda!! I am so glad i could help and make everything easy peasy 😁
No additional comments
Reply from Mark Hardin, Central Indiana | Ruof...
August 24th, 2026 07:32 PM
Cathleen, thank you for your rating. If there's anything more you'd like to share about your experience, please feel free to reach out.
Trudi Parton, Ruoff Mortgage has received a review with 5 star rating from Danessa P O
Reply from Owner
September 1st, 2026 04:10 PM
Danessa, thank you for the perfect rating! I'm grateful for your support and trust in my services.
I was a little nervous in the beginning but You guys made me feel comfortable! You all were very friendly and that made my closing easier! I worked with Kim, and Trudi the most and they were on top of everything and that helpedso much! So Thanks...
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Reply from Trudi Parton, Ruoff Mortgage
September 1st, 2026 04:11 PM
Danessa, I'm happy to hear that we could make you feel comfortable throughout the process. It's wonderful to know that both Kim and I were able to assist effectively and make your closing easier. Thank you for your kind words and support!
Dave and Pete were fantastic to work with! This was our second time returning to Ruoff to handle our loan and we are so glad we did. Both Dave and Pete took the time to ensure we understood everything about the loan process, they were timely...
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Reply from Owner
August 25th, 2026 05:31 PM
Cadie- Thank you for working with us again and so great to meet you at the closing! Remember, when rates drop I will be in touch!
Dave and Pete were fantastic to work with. This was our second time returning to Dave to handle our loan and we are so glad we did. Both Dave and Pete took the time to ensure we understood everything about the loan process, they were timely...
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Reply from Dave Scully
August 25th, 2026 05:32 PM
Thank you :)
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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