Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
JT was really amazing right from getting loan application started getting the loan approved. This was our first house purchase and he guided us in each and every step. We really appreciate his dedication and commitment to get our loan approved....
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Reply from JT Roemer, Ruoff Mortgage
September 8th, 2026 05:18 PM
I'm grateful for your kind words, Anthony. It was my pleasure to guide you through your first home purchase and ensure a smooth and efficient process. Thank you for choosing to work with me at Ruoff Mortgage.
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Ruoff Mortgage - Niles
Five stars all the way! I had a unique situation, and Ryan and Ron worked with me to find a solution. Ultimately, I did not do a loan through them, but they directed me to another path (one where they would not get paid) that ultimately worked!...
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Reply from Owner
September 4th, 2026 01:48 PM
Thank you so much for this incredible 5-star review, Keith! Your kind words about Ryan and Ron mean a great deal to us. Every situation is different, and sometimes taking great care of someone means helping them find the right solution—even...
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Justin made communication so easy and we never had any problems. Everything with Ruoff and especially Justin was simple. When we needed to have documents uploaded Justin was quick to let us know as well as getting emails that there were new...
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Reply from Owner
September 14th, 2026 01:53 PM
Thank you, Mary, for your wonderful feedback. I'm glad to hear that the communication and support I provided made your experience with Ruoff smooth and efficient. It's great to know that you plan to return for your next home purchase, and I'm...
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All comunications were very clear. Answered any and all questions i had. There were not hidden surprises. everyone was very nice and respectfu. would definitely recommend !!
Reply from Scott Phegley
September 14th, 2026 04:27 PM
Thank you, Chastity, for your kind words. I'm pleased to hear that our communication met your expectations and that you felt respected throughout the process. Your recommendation means a lot to me!
Jamie was extremely helpful, knowledgeable, and responsive throughout the process.
Reply from Jamie Stephenson, Ruoff Mortgage
September 3rd, 2026 04:57 PM
I'm pleased to hear that you found my assistance helpful and knowledgeable, Jason. Your positive feedback about the responsiveness is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out.
Dan Smith, Ruoff Mortgage has received a review with 5 star rating from Giovanna G
Reply from Owner
September 3rd, 2026 03:21 PM
Giovanna
Thanks for your review!!
Dan Smith, Ruoff Mortgage has received a review with 5 star rating from Chloe N
Reply from Owner
September 3rd, 2026 03:21 PM
Chloe
Thanks so much for your review!!
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After being blown off by another loan company. My husband & I worked with Brad from Ruoff Mortgage. He is very laid back & personanable. Hes very knowledgeable, understanding & patient. He explained everything to us that we were unsure about....
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Reply from Owner
September 2nd, 2026 08:32 PM
Thank you so much for the incredibly kind words! It truly means more to me than you know.I’m so glad you and your husband trusted me and my team to help you through the process, especially after your experience with the other lender. Buying...
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Pam was great to to work with. She was quick with emails and would call throughout the process to check in. She was very informative and very personable. This is the 2nd time we had worked with her and would do it again.
Reply from Owner
September 14th, 2026 08:00 PM
Christina, I'm happy to hear that you found my communication and support helpful throughout the process. It's wonderful to know you've chosen to work with me again, and I appreciate your kind words. If there's anything more I can assist you...
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Pam was great to to work with. She was quick with emails and would call throughout the process to check in. She was very imformative and very personalable. This is the 2nd time we had worked with her and would do it again.
Reply from Pam Townsend, Ruoff Mortgage
September 2nd, 2026 07:54 PM
Christina, I'm grateful for your feedback! It's wonderful to know that you chose to work with me again, and I'm happy to have been part of your process once more. Thank you for your continued trust.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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