Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Excellent Customer Service
Reply from Ed Napieralski
August 11th, 2026 02:53 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Quick easy transaction, Lindsay was there every step of the way.
Reply from Lindsay Ratterman - Northpointe Ban...
August 4th, 2026 06:54 PM
Thank you so much for trusting me with this new purchase! Welcome to Kentucky--it was such an honor to help make this purchase happen!
Lindsay was very informative and knowledgeable and explained everything thing. She promptly answered any questions I asked.
Reply from Lindsay Ratterman
August 4th, 2026 06:55 PM
Welcome to homeownership! Thank you for trusting me with this exciting purchase--please let me know if you have any questions :) CONGRATULATIONS!
responsive communication and competitive pricing. reliable to close on time.
Reply from Jim Koops
August 11th, 2026 01:25 PM
I really appreciate the feedback and am looking forward to working with you again.
Smooth and easy .
Reply from Josh Schaendorf - Northpointe Bank
August 17th, 2026 01:42 PM
Thank you for the kind words and for allowing us the opportunity to serve your family!
Thank you
Reply from Joan Corkill
August 11th, 2026 12:34 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Richard was always available to answer any questions. Kept me informed as to the process of my loan and what steps were to follow. Also was very knowledgeable regarding the different loan programs available to me.
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Reply from Richard Brandt - Northpointe Bank
August 4th, 2026 12:54 PM
Thank you for your kind words. It's a privilege to have your continued trust and confidence.
James was very helpful with any questions I had during this process.
Reply from James Mahieu - Northpointe Bank
August 4th, 2026 12:53 PM
I'm pleased to hear that I could be helpful with your questions during the process, Megan. It's important to me that you feel supported and informed throughout your experience with me and my team. Thank you for your kind words and Congratulations...
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My husband and I bought an unwarrantable condo that required a portfolio loan. We were super concerned when we found this out after already making an offer and being pre-approved with another lender who told us they could no longer help us....
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Reply from BJ Maselli
August 4th, 2026 01:30 PM
Stevie, I don't even know where to begin—thank you. Your review is incredibly humbling, and I'm so grateful you took the time to share your personal experience.When you first reached out after being told your loan couldn't be done by your previous...
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Lindsay was beyond wonderful to work with. She was super helpful and walked me through every step of the mortgage process. She was quick to answer every question I had and she was super knowledgeable and understanding.
Reply from Lindsay Ratterman
August 11th, 2026 11:58 PM
Thank you so much for allowing me the opportunity to help you become a homeowner! Congratulations on such an accomplishment!!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender