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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • L
    Lisa D
    Posted on August 10th, 2026 05:01 PM
    Love working with Mike and his team!! Great job from start to finish! Very helpful, responsive and professional!
  • J
    Jonathan J
    Bartlett, TN
    Posted on August 10th, 2026 04:17 PM
    Communication regarding documentstion, financials, and the alike was clear and straightforward. His picked up the phone anytime I had a question. Overall, I had an awesome experience buying my first home.
    Reply from Ryan Guess
    August 17th, 2026 04:17 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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    Luke
    Posted on August 10th, 2026 03:26 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Luke
  • L
    Luke S
    Denver, CO
    Posted on August 10th, 2026 03:26 PM
    Great communication
    Reply from Benjamin Adams
    August 17th, 2026 03:27 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • C
    Christine A
    Cornelius, NC
    Posted on August 10th, 2026 03:10 PM
    Since my mortage was unlike many others, an asset reduction based loan, it was a bit confusing for me regarding some of the document requests as I had recently been divorced. I think some better clarity in communication could have helped alleviate...
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    Reply from Stanley Wade - Northpointe Bank
    August 10th, 2026 03:33 PM
    Hi Christine,Thank you again for the opportunity to assist you with your home purchase. I will make sure going forward to thoroughly explain this unique product. Please don't hesitate to call me with any and all questionsThanks again :)SPW
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    Scott D
    Posted on August 10th, 2026 06:15 AM
    Ryan Bird with Northpointe Bank was great to work with. I pulled him in late in the process, he came in with very competitive quotes and was able to get them locked in when some would not stand behind their quotes. Northpoint Bank was also...
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  • A
    Anastasia W
    Indianapolis, IN
    Posted on August 10th, 2026 12:29 AM
    Parker was extremely helpful and informative throughout the entire process!
    Reply from Parker Chitty
    August 17th, 2026 09:46 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • J
    Jaimee G
    Cranford, NJ
    Posted on August 10th, 2026 12:00 AM
    Our realtor, understandably, tried to have us sign with a lender they’re familiar with but the rates (everywhere) were atrocious..Went on a limb three weeks before our close to find a better rate and we found Ian at Northpointe. Ian was tasked...
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    Lizzie K
    Louisville, KY
    Posted on August 10th, 2026 12:00 AM
    I can’t recommend Tyler and his team enough! My husband and I are in the service industry so buying a home tends to be a bit more difficult on the lending end. From the very beginning, Tyler made us feel safe to ask all the questions while...
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  • F
    Frank L
    Posted on August 9th, 2026 08:32 PM
    Ed and his team are the best. They are prompt thorough and took great care of us as we went through the mortgage process. Thanks again!
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender