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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
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1 Star
1%
Reviews from Web
  • D
    Deanne R
    Shepherdsville, KY
    Posted on August 11th, 2026 12:52 PM
    John provided me constant updates. He answered any questions I had and was very pleasant to work with.
    Reply from John Dziedzic - Northpointe Bank
    August 11th, 2026 02:21 PM
    You were amazing to work with. I'm excited this move is over and you are able to enjoy your new home now. Take care and we are always here for you.
  • C
    Casey G
    Woodstock, GA
    Posted on August 11th, 2026 12:41 PM
    Thomas was transparent and on top of everything thorughout the process. He was always available when I had questions. I will be using him for future clients.
    Reply from Thomas Tara - Northpointe Bank
    August 11th, 2026 02:00 PM
    Thank you, Casey, for your kind words. I'm pleased to know that my transparency and availability were helpful during the process. I look forward to working with you and your future clients.
  • K
    Kaidi W
    Louisville, KY
    Posted on August 11th, 2026 12:31 PM
    Thank You for staying on top of everything
    Reply from Lindsay Ratterman - Northpointe Ban...
    August 11th, 2026 11:57 PM
    It was a pleasure assisting you with your new home. It’s a beautiful home and I was honored to help you! Congratulations!
  • J
    John R
    Ashland, MA
    Posted on August 11th, 2026 12:20 PM
    jason , exsplained from start to the end the process and time line to get the loan done , It Went wel and I would recommend northpointe / Jason smith to anyone doing a refinance or purchase of a property . Pleasure to work with .john Ryan
    read more
    Reply from Jason Smith
    August 18th, 2026 12:21 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • N
    Naomi Z
    Posted on August 11th, 2026 12:16 PM
    Richard Brandt - Northpointe Bank has received a review with 5 star rating from Naomi Z
    Reply from Owner
    August 12th, 2026 03:28 AM
    Thank you
  • N
    Naomi W
    Dania Beach, FL
    Posted on August 11th, 2026 12:16 PM
    Quick and amazing
    Reply from Beth Brandt
    August 18th, 2026 12:16 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • T
    Tyler A
    Ormond Beach, FL
    Posted on August 11th, 2026 12:00 AM
    We had a great experience working with Tyler Jenkins on our HELOC through Northpointe. From the beginning, Tyler was warm, easy to talk to, knowledgeable, and genuinely thoughtful in the way he answered our questions.He and his assistant did...
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  • J
    Jamie H
    Posted on August 10th, 2026 08:24 PM
    BJ Maselli - Northpointe Bank has received a review with 5 star rating from Jamie H
    Reply from Owner
    August 18th, 2026 02:53 PM
    Jamie, Thank you so much for the great review! I’m glad I could make the process easy and keep you informed along the way. It was a pleasure working with you, and I truly appreciate you trusting me and my team! Thank you,
  • J
    Jamie A
    Delaware, OH
    Posted on August 10th, 2026 08:24 PM
    BJ was very thorough and informative. The process was easy and any questions I had were answered promptly.
    Reply from BJ Maselli
    August 10th, 2026 08:30 PM
    Jamie, Thank you so much for the great review! I’m glad I could make the process easy and keep you informed along the way. It was a pleasure working with you, and I truly appreciate you trusting me and my team! Thank you,
  • A
    Amer K
    Grand Rapids, MI
    Posted on August 10th, 2026 06:21 PM
    Commuicated well and on time
    Reply from Jesse Cronen - Northpointe Bank
    August 10th, 2026 09:00 PM
    Amer, I'm grateful for your feedback. It's good to know that the communication was timely and effective during your refinance process. If you need further assistance or have any questions, please don't hesitate to reach out.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender