Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Super helpful and helped make the process easy!
Reply from Ed Napieralski
August 25th, 2026 05:28 PM
I really appreciate the feedback and am looking forward to working with you again.
Previously worked with jim a few years ago and sent my parents to him a few years ago as well. Jim has always been very helpful and responsive and has always worked hard to get me any information I need and a great rate.
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Reply from Jim Koops
August 25th, 2026 12:14 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Martha F
Parker was excellent. He was very responsive and attentive all along the way. Could not have been a better experience! Thanks , Parker!
Reply from Parker Chitty
August 25th, 2026 03:56 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
yssional team and excellent communication
Reply from Ed Napieralski
August 25th, 2026 06:13 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
First time home buyer, made contact with Jesse and his team multiple times and they were very helpful with answering questions and explaining the process and possible routes to take.
Reply from Owner
August 18th, 2026 01:23 PM
Caleb, thank you for your kind words. I'm happy to hear that my team and I could assist you as a first-time homebuyer by answering your questions and explaining the process. If you have any more questions in the future, feel free to reach out....
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First time home buyer, made contact with Jesse and his team multiple times and they were very helpful with answering questions and explaining the process and possible routes to take.
Reply from Jesse Cronen - Northpointe Bank
August 18th, 2026 07:29 AM
Joshua, thank you for sharing your experience. I'm happy to know that my team and I could assist you with your questions and provide clarity throughout the home buying process. If you have any more questions in the future, please feel free...
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Everything for the most part moved very smoothly. Lindsay always called back and kept intouch with us.
Reply from Lindsay Ratterman - Northpointe Ban...
August 18th, 2026 01:14 PM
Thank you for allowing us to make such an important purchase happen for you and your family. I appreciate your trust in allowing me to assist! Soak up those sweet baby snuggles!
I’ve worked with Ryan Guess for years as one of my preferred lenders, but I recently had the opportunity to use him personally for a refinance on one of my rental properties. The process was smooth from start to finish, and Ryan took great...
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Reply from Owner
September 16th, 2026 09:29 PM
Jordan, thank you so much, coming from you this means a lot. I look forward to working with you more in the future.
Ryan is a true professional and a leader in the lending business. He goes above and beyond for his clients and will jump through hoops to make a loan happen. When challenges arise, he’s incredibly creative in coming up with a plan and finding...
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Reply from Owner
September 17th, 2026 12:28 PM
Thank you so much! I truly appreciate the trust and confidence you place in me and my team. Every loan has its own set of challenges, and I’ve always believed my job is to find solutions, not excuses. Getting our clients to the closing table...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender