

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We call Chris the miracle worker for a reason. We have done several transactions with him, but our most recent which closed yesterday was full of challenges that he navigated with wonderful communication and patience. Anyone is in good hands...
read more
Reply from Owner
December 14th, 2025 08:19 PM
Sarah, it's incredibly rewarding to hear that you consider me the "miracle worker." Navigating challenges with effective communication and patience is something I strive to uphold in all transactions. I'm glad I could support you through the...
read more
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Tony D
Jim was extremely responsive and quick in his responses. It was very easy to do business with Jim and Northpointe.
Reply from Jim Koops
December 18th, 2025 06:54 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Everthing Went Great!!!!
Reply from Mike Garretson
December 18th, 2025 04:14 PM
Hey Chuck, thanks for the review. I really appreciate it.
As always, let me know if I can help in any way.
Mike
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Tammi L
Daniel was great to work with. He responded quickly to concerns and got answers if he didn't know right away.
Reply from Daniel Winslow
December 18th, 2025 05:15 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
John and his staff provided open communication lines, were informative in preparation for the closing, and the closing was a good expeerience.
Sherrie Zaino
Reply from John Dziedzic - Northpointe Bank
December 11th, 2025 05:31 PM
Thanks for the kind words. I was sooo thrilled to get you all closed on the day you wanted. Lots of moving parts and it's always stressful too. Take care and we are always here if you ever need anything.
The process was very smooth. it was prepared well.
Reply from Brett Foster - Northpointe Bank
December 11th, 2025 07:11 PM
I appreciate your feedback on the refinancing process. I'm glad to hear it went smoothly and met your expectations. Thank you for trusting Northpointe Bank with your refinance.
Jesse, Daniel and Kelly were great!
Reply from Jesse Cronen - Northpointe Bank
December 11th, 2025 03:48 PM
It's nice to hear your positive feedback about our team members, Daniel and Kelly, alongside myself. It was a pleasure working with you. If you have any further questions or need assistance again, feel free to reach out.
Northpointe Bank - Providence has received a review with 5 star rating from Edward B
4681–4690 of 22291
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender