Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Fantastic mortgage broker who is personal, hard working, and smart.
Reply from Owner
February 5th, 2026 01:26 PM
Christopher, we appreciate your feedback on your experience with Matthew Arcari at Northpointe Bank. It's great to know that you found him to be personable, diligent, and insightful. These qualities are essential to our commitment to providing...
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A+, perfect process, thank you.
Reply from Matthew Arcari
December 12th, 2025 05:00 PM
We appreciate your kind words, Christopher. It's great to know that you found the process with Matthew Arcari and his team at Northpointe Bank to be perfect. Your satisfaction is our primary goal, and we're thankful for the opportunity to assist...
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I'm a senior citizen and I'm not the best with computers or phones. I was confused by the online DocuSign system and feel like for me a visit in person would have been more beneficial as far as getting papers signed and understanding about...
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Reply from Amanda Jones - Northpointe Bank
December 12th, 2025 03:14 PM
Frank, thank you for allowing me to help you with your home purchase. I am so thankful that I had the chance to get to know Beth and yourself. I appreciate your feedback in the review. I am glad we were able to have the zoom call to walk through...
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Brian took the upfront time to ensure I understood the process, the options and the timeline. He checked in along the way so that we were always on the same page. He made the process very smooth and efficient - always with a positive attitude....
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Reply from Brian McGuinness
December 12th, 2025 02:28 PM
Tom - Thank you so much for choosing to work with me and Northpointe Bank!! Congrats on the purchase here in Nashville - so excited for you and your family!
Ric is awesome! Responds around the clock. the last minute underwriting and documentation requests didn't make sense Though. We had 48 days to close, I provided documents asap. It seemed the week before closing a bunch was requested that could...
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Reply from Ric Johnson
December 19th, 2025 02:00 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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Gus Vargo - Northpointe Bank
Everythingwent smooth and is what we expected
Reply from Gus Vargo - Northpointe Bank
December 15th, 2025 12:55 PM
Welcome to Sunny SW Florida!! You and Carole were great to work with and I appreciate the opportunity to help you become Florida's newest Snowbirds!!! Enjoy every minute and thank you so much for trusting us with such a major life moment.
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Laurinda Conrad - Northpointe Bank
Everything was communicated properly and I felt very taken care of and supported the entire process for my first loan. Thank You!
Reply from Laurinda Conrad
December 19th, 2025 06:45 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Theri was very informative, up front about all information and always responded quickly to our questions.
Reply from Theri Isaacs - Northpointe Bank
December 12th, 2025 01:01 AM
Kelly, you were a true joy to work with. I am so happy for you both! Enjoy the new piece of paradise!
I had the privilege of working with Chad and his loan assistant, Yuliya. They turned a highly convoluted and complex process into one that was easy to understand. They broke down my options and offered terrific guidance, while ensuring I never...
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Reply from Owner
December 17th, 2025 12:00 AM
Wow wow wow!!! I appreciate this AMAZING 5 star review so much and what an amazing review to read with those superb compliments!! I am so grateful to have amazing clients such as yourself and we are so grateful we could help you buy your first...
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Northpointe Bank - Sarasota
Fantastic mortgage broker who is personal, hard working, and smart.
Reply from Owner
February 28th, 2026 12:00 AM
Christopher, we appreciate your feedback on your experience with Matthew Arcari at Northpointe Bank. It's great to know that you found him to be personable, diligent, and insightful. These qualities are essential to our commitment to providing...
read more
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender