Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Great working with the team !
Reply from Mike Garretson - Northpointe Bank
December 18th, 2025 04:13 PM
Hey Kevin, many thanks for the nice review. I really appreciate it.
As always, let me know if I can ever help in any way.
Congrats.
Mike
The documentation required was reasonable and I was kept informed of progress at each stage of the underwriting process.
Reply from Timothy Tusing
December 25th, 2025 03:57 PM
I really appreciate the feedback and am looking forward to working with you again.
John was amazing, besides from his honesty and willingness to work with me and transparency he went above and beyond for me and my family to make our closing happen. We switched lenders last minute, making his job difficult and pressed on time,...
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Reply from John Dziedzic - Northpointe Bank
December 18th, 2025 04:04 PM
I appreciate you letting me be a part of your journey. I feel like people are sometimes put in our lives at the right moments when needed. Helping you and your family was special for me. I'm so happy for you all to get settled in and build...
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Interest rate was good, and Jim was great. Good experience
Reply from Jim Koops
December 25th, 2025 06:54 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Jeffery and Nina were referred to us after our deal with the original lender fell through. The Lefkowitz’s attacked our situation with 3 weeks out from closing and had us ready to go to closing on schedule. Their process was extremely easy...
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Reply from Owner
January 13th, 2026 06:51 PM
Thank you so much for the kind words and for trusting Nina and me after your original lender fell through. I know how stressful that can be, especially being only three weeks from closing, so I’m really glad we were able to jump in, simplify...
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It would have been nice to have more phone conversations to explain the process and paperwork involved. There were times I felt pushed into maing decisions that I felt weren't in my best interest. I asked him how he was compensated and he completely...
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Reply from Ed Napieralski - Northpointe Bank
December 18th, 2025 07:18 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Parker is a rock star. He was upfront about any and all changes along the way. Particularly with closing cost.
Reply from Parker Chitty
December 25th, 2025 01:38 AM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Excellent work!
Reply from Chad Paris - Northpointe Bank
December 18th, 2025 01:05 AM
My man!! Thanks for trusting in us to handle your financing again and thank you for your service buddy! Very thankful and appreciative of you! BOOM!
Ian quickly provided a number of loan term and interest options that I initially had requested and then kept the process more quickly and efficiently through to closing.
Reply from Ian McLellan
December 25th, 2025 08:04 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Carole R
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender