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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • for
    Chris Smith - Northpointe Bank
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    A G U
    Posted on January 1st, 2026 01:31 AM
    Chris is a professional and a very enjoyable guy to interact with. The whole loan process from start to finish went quite smoothly because of him. And he and his team put in a big effort to get our closing done on time right after the holidays....
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    Reply from Owner
    January 5th, 2026 05:32 AM
    David, I'm pleased to hear that the loan process was smooth and that I could make the experience enjoyable for you. Coordinating a timely closing after the holidays was important, and I'm glad we achieved that. Your recommendation means a lot...
    read more
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    Chris Smith - Northpointe Bank
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    David M
    Deer Park, WA
    Posted on January 1st, 2026 01:29 AM
    Chris is a professional and a great guy to interact with. I thoroughly enjoyed working with him.
    Reply from Chris Smith - Northpointe Bank
    January 5th, 2026 05:40 AM
    HI David, Thank you for letting my team work with you on your home purchase. Chris
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    Northpointe Bank - Grand Rapids, MI
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    Sage D
    Posted on January 1st, 2026 12:16 AM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Sage D
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    Sage D
    Parker, CO
    Posted on January 1st, 2026 12:16 AM
    Ben is always available and quick to respond, thank you, Ben!
    Reply from Benjamin Adams
    January 8th, 2026 06:11 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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    Northpointe Bank - Miramar Beach
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    Greg C
    Posted on January 1st, 2026 12:00 AM
    The process was easy and quick. We actually closed early since everything went so smooth! Great job!
    Reply from Owner
    January 27th, 2026 12:00 AM
    So much fun helping you! Enjoy your new piece of paradise!
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    Laurinda Conrad - Northpointe Bank
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    John D
    Grand Junction, CO
    Posted on December 31st, 2025 08:48 PM
    Easy, well communicated, process.
    Reply from Laurinda Conrad
    January 7th, 2026 08:49 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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    James L
    Nashua, NH
    Posted on December 31st, 2025 08:16 PM
    Matt was communicative, professional, and a pleasure to work with. The process was very easy!
    Reply from Matt Howard
    January 7th, 2026 08:17 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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    Vishwas
    Posted on December 31st, 2025 08:14 PM
    Jason Smith - Northpointe Bank has received a review with 5 star rating from Vishwas
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    Divya J
    Posted on December 31st, 2025 08:13 PM
    Very responsive.
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    Divya J
    Mill Creek, WA
    Posted on December 31st, 2025 08:12 PM
    Timely reaponse made all the difference.
    Reply from Jason Smith
    January 7th, 2026 08:13 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender