

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Easy working with a great professional like Mr.
Reply from Stanley Wade - Northpointe Bank
January 5th, 2026 04:46 PM
Robert,
Thank you for allowing me and Kenda to assist with your real-estate investment needs.
Please don't hesitate to call with anything.
SPW
Northpointe Bank - Lakewood has received a review with 5 star rating from Cameron M
Theri Isaacs handled our loan in a timely and efficient manner. She kept us up to date on the progress and was quick to offer any help we needed.
Reply from Owner
January 27th, 2026 12:00 AM
So very happy for you!!! Enjoy you new place!!
Ryan made our refinancing process smooth and stress-free. His communication was clear and consistent, and he ensured everything closed on time. We couldn’t have asked for a better experience.
Reply from Ryan Bird
January 8th, 2026 08:50 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Nice and promot explanation
Reply from Ian McLellan
January 8th, 2026 08:44 PM
I really appreciate the feedback and am looking forward to working with you again.
Dan is very responsive to questions, provided a good loan for my property, and helped me through the process of qualifying. He always got back to me quickly and we were able to close quickly as well.
Reply from Dan Bardenhagen - Northpointe Bank
January 2nd, 2026 07:21 PM
I'm glad to hear that you found my responsiveness and support helpful during the loan process for your property. Ensuring that the qualification and closing stages are smooth and efficient is always a focus for me. If you have any further questions...
read more
It was great working with Tiffany. If there were any issues she responded immediately and was really helpful at getting me the best deal.
Reply from Tiffany Ressetar
January 8th, 2026 05:48 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
We had very little interaction with Ed during the process. The team was very responsive to questions etc, it seemed at times each were not aware of who spoke to us, or what was covered. It felt like the process was just going through steps...
read more
Reply from Ed Napieralski - Northpointe Bank
January 2nd, 2026 03:53 PM
Thank you for taking the time to share your thoughts with us. Your feedback is valuable and helps us continue to get better. I’m sorry to hear that the options we provided didn’t fully align with your expectations, and we appreciate the opportunity...
read more
- Strong customer service and local support — quick answers and help when you need it.- Fast, smooth approval and efficient loan processing — reduced stress and quicker access to funds.- Good digital tools and convenient management and timely...
read more
Reply from Dustin Mistelske - Northpointe Bank
January 2nd, 2026 03:17 PM
Appreciate you all working with me on your first home!!!!
Sebastián and Jim were amazing throughout this entire experience. They went above and beyond to keep me informed and in the loop on the process of my Loan. This was a wonderful first time home buying experience for me and I will be recommending...
read more
Reply from Jim Van Law - Northpointe Bank
January 2nd, 2026 01:34 PM
Ty, I'm really glad to hear you had a positive first home buying experience. I truly appreciate your recommendation, and I'm here if any of your friends or family need assistance in the future.
4321–4330 of 22278
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender