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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
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1 Star
1%
Reviews from Web
  • R
    Robert H
    Charlotte, NC
    Posted on January 2nd, 2026 12:49 AM
    Easy working with a great professional like Mr.
    Reply from Stanley Wade - Northpointe Bank
    January 5th, 2026 04:46 PM
    Robert, Thank you for allowing me and Kenda to assist with your real-estate investment needs. Please don't hesitate to call with anything. SPW
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    Northpointe Bank - Lakewood
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    Cameron M
    Posted on January 2nd, 2026 12:00 AM
    Northpointe Bank - Lakewood has received a review with 5 star rating from Cameron M
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    Northpointe Bank - Miramar Beach
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    Lynn C
    Posted on January 2nd, 2026 12:00 AM
    Theri Isaacs handled our loan in a timely and efficient manner. She kept us up to date on the progress and was quick to offer any help we needed.
    Reply from Owner
    January 27th, 2026 12:00 AM
    So very happy for you!!! Enjoy you new place!!
  • S
    Snehitha G
    Dripping Springs, TX
    Posted on January 1st, 2026 08:49 PM
    Ryan made our refinancing process smooth and stress-free. His communication was clear and consistent, and he ensured everything closed on time. We couldn’t have asked for a better experience.
    Reply from Ryan Bird
    January 8th, 2026 08:50 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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    Madina G
    Nashua, NH
    Posted on January 1st, 2026 08:43 PM
    Nice and promot explanation
    Reply from Ian McLellan
    January 8th, 2026 08:44 PM
    I really appreciate the feedback and am looking forward to working with you again.
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    Laura R
    Kihei, HI
    Posted on January 1st, 2026 08:24 PM
    Dan is very responsive to questions, provided a good loan for my property, and helped me through the process of qualifying. He always got back to me quickly and we were able to close quickly as well.
    Reply from Dan Bardenhagen - Northpointe Bank
    January 2nd, 2026 07:21 PM
    I'm glad to hear that you found my responsiveness and support helpful during the loan process for your property. Ensuring that the qualification and closing stages are smooth and efficient is always a focus for me. If you have any further questions...
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    Irina S
    Westminster, CO
    Posted on January 1st, 2026 05:48 PM
    It was great working with Tiffany. If there were any issues she responded immediately and was really helpful at getting me the best deal.
    Reply from Tiffany Ressetar
    January 8th, 2026 05:48 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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    Lynda M
    Harrietta, MI
    Posted on January 1st, 2026 04:51 PM
    We had very little interaction with Ed during the process. The team was very responsive to questions etc, it seemed at times each were not aware of who spoke to us, or what was covered. It felt like the process was just going through steps...
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    Reply from Ed Napieralski - Northpointe Bank
    January 2nd, 2026 03:53 PM
    Thank you for taking the time to share your thoughts with us. Your feedback is valuable and helps us continue to get better. I’m sorry to hear that the options we provided didn’t fully align with your expectations, and we appreciate the opportunity...
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    Zachary L
    Bardstown, KY
    Posted on January 1st, 2026 02:07 PM
    - Strong customer service and local support — quick answers and help when you need it.- Fast, smooth approval and efficient loan processing — reduced stress and quicker access to funds.- Good digital tools and convenient management and timely...
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    Reply from Dustin Mistelske - Northpointe Bank
    January 2nd, 2026 03:17 PM
    Appreciate you all working with me on your first home!!!!
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    Jim Van Law - Northpointe Bank
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    Ty W
    Moncks Corner, SC
    Posted on January 1st, 2026 01:29 PM
    Sebastián and Jim were amazing throughout this entire experience. They went above and beyond to keep me informed and in the loop on the process of my Loan. This was a wonderful first time home buying experience for me and I will be recommending...
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    Reply from Jim Van Law - Northpointe Bank
    January 2nd, 2026 01:34 PM
    Ty, I'm really glad to hear you had a positive first home buying experience. I truly appreciate your recommendation, and I'm here if any of your friends or family need assistance in the future.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender