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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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5 Star
96%
4 Star
2%
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1 Star
1%
Reviews from Web
  • C
    Cesar R
    Posted on January 12th, 2026 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Cesar R
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    Randall W
    Dodge Center, MN
    Posted on January 11th, 2026 11:04 PM
    Erik was extremely thorough in explaining the process and what he would need from us. Its hard to find reliable people anymore and he's definitely one of those few!! Would definitely use him again if needed!!
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    Reply from Erik Henderson
    January 19th, 2026 02:50 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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    Chelsea S
    Avondale Estates, GA
    Posted on January 11th, 2026 05:17 PM
    Like working with Mark
    Reply from Mark Goodson - Northpointe Bank
    January 12th, 2026 03:44 PM
    Thanks for your comments! If you know of a friend/relative, etc. who is buying, building or needs to refinance, please pass my info along. Hope you got the garage cleaned out!
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    Northpointe Bank - Grand Rapids, MI
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    Brittany B
    Posted on January 10th, 2026 09:07 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Brittany B
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    Brittany B
    Pleasant Grove, UT
    Posted on January 10th, 2026 09:07 PM
    Very responsive and great rate. Thank you for not gouging me with closing cost fees.
    Reply from Jim Koops
    January 17th, 2026 09:07 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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    Anna C
    Bethel, CT
    Posted on January 10th, 2026 07:59 PM
    Rob was amazing to work with, very knowledgeable, responsive, and made the entire process smooth from start to finish. Highly recommend!
    Reply from Rob Cowley
    January 17th, 2026 08:00 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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    Winnie L
    Palo Alto, CA
    Posted on January 10th, 2026 05:49 PM
    Tim was great throughout my refi process and very responsive which made my refi process completed smoothly.
    Reply from Timothy Tusing
    January 19th, 2026 09:55 PM
    I really appreciate the feedback and am looking forward to working with you again.
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    Grant E
    Farmland, IN
    Posted on January 10th, 2026 05:09 PM
    Parker made what could have been a stressful process incredibly smooth. As someone who works in finance myself, I appreciate when professionals actually communicate - and Parker was on top of things every step of the way. No chasing him down...
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    Reply from Parker Chitty
    January 17th, 2026 05:10 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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    Maria Labie - Northpointe Bank
    SFTP
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    Kayla P
    Waterford Twp, MI
    Posted on January 10th, 2026 03:20 PM
    Maria and her team provided me with all the resources I needed in order for smooth transition into homeownership. As new home buyers a lot of questions were asked. They addressed every concern and ensured we'd understood before moving forward...
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    Reply from Maria Labie - Northpointe Bank
    January 10th, 2026 06:12 PM
    Kayla words cannot express our happiness for you. You are a brilliant force, determined not to settle for anything less than the best for your family. I am honored not only getting to know you but to serve you. Grateful to Alexandra Duncil...
    read more
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    Charles R
    Miramar Beach, FL
    Posted on January 10th, 2026 03:12 PM
    Out agent, Theri,and Scenic Title coordinates very well and communicated with us very well under some unusual conditions We couldn't be happier with the service we received .
    Reply from Theri Isaacs - Northpointe Bank
    January 10th, 2026 03:53 PM
    So happy for you both! Such an honor to be a part of this with you!
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender