Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Great! Loved the experience!
Reply from Joan Corkill
January 30th, 2026 01:06 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Josh is very professional, informed, and patient . And built a great level of trust. I never felt like I was being sold a product or pushed into something . he made sure all my questions were amswered and went above and beyond to enaire i had...
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Reply from Josh Schaendorf
January 29th, 2026 07:55 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Laurinda Conrad - Northpointe Bank
Laurinda Conrad is the reason why. Laurinda takes the time to get to know you, and to explain the process. Then once we understand, she gets the best offer in rates available for our situation, exceptional job. Thank you Laurinda
Reply from Laurinda Conrad
January 29th, 2026 07:04 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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Northpointe Bank - Grand Rapids, MI
The mortgage changed 3 seperate times during the process and ended up being $200 more than expected from the first quote which was supposed to be an over estimate.
Reply from Owner
January 23rd, 2026 07:34 PM
We appreciate you sharing your feedback with us, it truly helps us improve. We're genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Everything was accurate besides the constant change of the mortgage payment. It started out to be 1980 a month with all fees included then it changed again. Changed to a final of over 2 thousand dollars a month. The first estimation was supposed...
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Reply from Parker Chitty
January 29th, 2026 07:00 PM
Hi Anthony, I appreciate you sharing this feedback. I understand how frustrating it can be to experience changes in expected mortgage payments. It's important to me that these processes are clear and predictable. If you'd like to discuss this...
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Dan was efficient, timely, amswered all of my questions. His team was on top of things.
Reply from Dan Bardenhagen - Northpointe Bank
January 22nd, 2026 09:36 PM
Kelly, I'm glad to hear that you felt efficiently supported and received timely service throughout your experience. Addressing all your questions and keeping the process smooth with my team are always top priorities. If you need any assistance...
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Meghan K
Matt was responsive, helpful and FAST!
Reply from Matt Howard - Northpointe Bank
January 29th, 2026 05:34 AM
Congrats on the new home. - Matt Howard Northpointe Bank
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Northpointe Bank - Grand Rapids, MI
I had a great experience with Northpointe from start to finish. Tim Pierce was quite helpful and friendly, taking ample time over the phone to discuss all of my options and help me understand the numbers and the process. I would absolutely...
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Tim Pierce - Northpointe Bank
This was a great experience from start to finish. Tim was quite helpful and friendly, taking ample time over the phone to discuss all of my options and help me understand the numbers and the process. I would absolutely work with Tim and Northpointe...
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Reply from Tim Pierce - Northpointe Bank
January 22nd, 2026 03:38 PM
It was my pleasure to work with you Jeff! So glad all went so smooth(As it should) for your new home purchase! I appreciate your kind words and will always be here for you going forward! Enjoy your new home!
4101–4110 of 22275
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender