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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Sun
8 AM to 5 PM
Mon
8 AM to 5 PM(Open now)
Tues
8 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
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0%
1 Star
1%
Reviews from Web
  • J
    Jill S
    Port Jefferson Station, NY
    Posted on January 23rd, 2026 07:31 PM
    From my first conversation with Chris to my very last, Chris was patient, clear and accurate, funny, thorough and professional.
    Reply from Chris Henwood
    January 30th, 2026 07:32 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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    Paul Salcone - Northpointe Bank
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    Sarah P
    Blackstone, MA
    Posted on January 23rd, 2026 07:30 PM
    Thank you!!
    Reply from Paul Salcone
    January 30th, 2026 07:31 PM
    I really appreciate the feedback and am looking forward to working with you again.
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    Laurinda Conrad - Northpointe Bank
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    Veronica P
    Grand Junction, CO
    Posted on January 23rd, 2026 05:12 PM
    I don't think there is anything you could have done better. You helped where you could help!Overall it is just such an invasive process. I was rating the process more than I was rating Northpointe bank. I should have marked my response differently....
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    Reply from Laurinda Conrad
    January 30th, 2026 05:12 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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    Don Miller - Northpointe Bank
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    April H
    Johnston, RI
    Posted on January 23rd, 2026 04:53 PM
    Don and Myrnes are truly wonderful to work with. Their communication and professionalism are exceptional. I greatly appreciate their hard work and how they kept me informed every step of the process. I’ve already recommended them to many people,...
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    Reply from Don Miller - Northpointe Bank
    January 23rd, 2026 05:25 PM
    April, it's great to hear that you had such a positive experience working with Mernys and me. I'm glad our communication and professionalism met your expectations. Thank you for your kind words and for recommending us to others. I appreciate...
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  • T
    Tyler S
    Grand Rapids, MI
    Posted on January 23rd, 2026 04:06 PM
    Super easy process from the start to the finish. Super smooth process, I never felt like in a rush or nervous about getting relevant documents over to close in time. Zach and team were very easy to work with.
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    Reply from Zach Emerson
    January 30th, 2026 04:07 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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    John Kane - Northpointe Bank
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    Anantjot S
    Halfmoon, NY
    Posted on January 23rd, 2026 01:58 PM
    it was a good experience . hoping to do business again with John soon
    Reply from John Kane
    January 30th, 2026 01:59 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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    Jim Van Law - Northpointe Bank
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    Thomas B
    Amherst, NH
    Posted on January 23rd, 2026 01:29 PM
    Thanks for working with us Jim!
    Reply from Jim Van Law - Northpointe Bank
    January 26th, 2026 03:46 PM
    Thomas. It was my pleasure to work with you, and I'm glad I could assist in the process. If you need anything in the future, feel free to reach out. Wishing you all the best in your new home!
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    Northpointe Bank - Providence
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    Brian V
    Posted on January 23rd, 2026 01:21 PM
    Neil is the best
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    Neil Russo - Northpointe Bank
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    Brian V
    Warwick, RI
    Posted on January 23rd, 2026 01:21 PM
    Neil is the only reason why I use north pointe. he needs to be promoted to ceo and made face of the company pronto! Epitome of professionalism!
    Reply from Neil Russo
    January 30th, 2026 01:21 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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    Jimmy B
    Montgomery, AL
    Posted on January 23rd, 2026 01:19 PM
    Great experience with all involved!
    Reply from Jesse Cronen - Northpointe Bank
    January 23rd, 2026 01:52 PM
    Jimmy, it’s great to hear about your positive experience! I'm pleased that everything went smoothly with the refinancing process. If you have any questions or need further assistance in the future, please feel free to reach out.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender