Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
Mon
8 AM to 5 PM
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Reviews from Web
The team got us a better rate and helped us to understand how our lown works
Reply from Matt Howard
February 16th, 2026 06:15 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jason did an awesome job and explained the whole process. Would use him again to refinance or purchase a home !!
Reply from Jason Smith
February 16th, 2026 05:06 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Brett and the team were very responsive and could tell they cared. I wasn't just another number to them and they provided thoughtful responses and closed quickly. Will leverage them in the future.
Reply from Brett Foster - Northpointe Bank
February 9th, 2026 03:46 PM
Robert, I appreciate your feedback on my team's responsiveness and care throughout your refinance process. It's important to me that you felt recognized and received thoughtful communication. I'm glad to hear we could close quickly for you....
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I would definitely use James again!
Reply from James Folk
February 16th, 2026 05:22 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Whole process was smooth
Reply from Jason Smith
February 16th, 2026 05:43 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ian was very responsive, professional, and I can tell he is an experienced Loan Officer. He tells you what needs to be done and I really felt like he was by my side during the mortgage refinance process. I highly recommend Ian and Northpointe...
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I'm eager to express my heartfelt appreciation for your remarkable support and guidance throughout our mortgage journey. Your expertise and reassurance have been a shining example of exceptional service, and we're thrilled to have found our...
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Reply from Owner
February 11th, 2026 02:02 PM
Chely, you always know just what to say to make someone feel so special. You have such a gift and you so freely give it to others. I am so beyond happy for you!
Dave and his team were always available to answer questions.
Reply from Dave Valino
February 15th, 2026 08:32 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Close communication, open availability via phone or email, straightforward
Reply from Jason Smith
February 16th, 2026 07:06 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Hunter B
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender