Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM(Open now)
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Reviews from Web
The loan I wanted is a little complicated and I was wanting more education about it to see if it was something that worked for my situation. Tiffany worked with me for almost a year and laid out a plan for me to get the loan that I wanted and...
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Reply from Tiffany Ressetar
February 24th, 2026 05:51 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Dustin was great
Reply from Dustin Mistelske - Northpointe Bank
February 17th, 2026 07:21 PM
Thank you, Denise!!!!
If it was possible to submit a rating above PERFECT, I would leave it. My husband and I received excellent care throughout the entire loan process. Chad Paris helped us understand what mortgage options were available for us, and let us decide...
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Overall, the entire process was great. The time we spent with Chad at the office going over the loan simulator was incredibly helpful. During that time, we had his undivided attention and he genuinely helped us; he was not just trying to sell...
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Reply from Chad Paris
February 23rd, 2026 07:30 PM
Thanks for the review and the feedback Holly on our All in One loan and experience! We can always improve or make adjustments so will be sure to focus on making it clear that the QC call must be complete before we can schedule closing. I know...
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Steven Ricciardi - Northpointe Bank
Steven was very helpful and kept me informed in all matters He was very pleasant to work with kept checking in He did not leave me wondering always in touch and touchable
Reply from Steven Ricciardi - Northpointe Bank
February 17th, 2026 05:25 PM
I'm grateful for your feedback, Jeanne. It's important to me that you felt informed and supported throughout the refinancing process. If you ever have more questions or need further assistance, please don't hesitate to reach out.
Dennie will work as fast as you do! Him and Hannah K are miracle workers, communication was top notch, and just overall, a very pleasant experience!
Reply from Dennie Dowell
February 23rd, 2026 09:41 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
very good expeerince.
Reply from Timothy Tusing
February 23rd, 2026 06:33 PM
I really appreciate the feedback and am looking forward to working with you again.
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Laurinda Conrad - Northpointe Bank
You all were great! Thank You!
Reply from Laurinda Conrad
February 23rd, 2026 05:20 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Entire process was simple Jason explained everything and provided excellent support
Reply from Jason Smith
February 23rd, 2026 04:54 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Erik was prompt, informative, direct, friendly, professional, and personable. He made time to answer questions and made me feel like I was a priority. I would recommend working with him to anyone searching for a home.
Reply from Erik Henderson
February 23rd, 2026 04:00 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
3771–3780 of 22268
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender