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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • E
    Emer M
    Seattle, WA
    Posted on February 19th, 2026 04:08 PM
    straight forward quotes, Ian is great, no shadiness, and great rates!
    Reply from Ian McLellan
    February 26th, 2026 04:08 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • S
    Sharon E
    Posted on February 19th, 2026 03:58 PM
    My Loan Officer, Kelly Lee is the Best in professionalism & Client Care. If you are seeking a new home and help securing a loan, check in with Kelly Lee at Northpointe Bank! You will be completely satisfied!
    Reply from Owner
    March 10th, 2026 12:10 PM
    Thank you Sharon. It has been a pleasure assisting you. I can't wait to celebrate with you once you finish the other project!
  • S
    Sharon E
    Louisville, KY
    Posted on February 19th, 2026 03:54 PM
    Kelly Lee has been a force in assisting me with my Real Estate concerns and i truly appreciate her professionalism and client care! She is the BEST!
    Reply from Kelly Lee - Northpointe Bank
    February 19th, 2026 06:16 PM
    Thank you for those kind words. I love helping others and treating them like family. You and Joanna feel like family from all the time we have talked through your needs. Thank you for continuing to trust me.
  • K
    Kirsten C
    Naperville, IL
    Posted on February 19th, 2026 03:45 PM
    Fantastic experience with Theri Isaacs, as always!
    Reply from Theri Isaacs - Northpointe Bank
    February 19th, 2026 04:20 PM
    You are so sweet!! Always a pleasure!!! Enjoy your new home.
  • for
    Steven Ricciardi - Northpointe Bank
    SFTP
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    Katelyn L
    Cherry Valley, MA
    Posted on February 19th, 2026 03:44 PM
    Steven was very friendly and answered all of our questions.
    Reply from Steven Ricciardi
    February 26th, 2026 03:45 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • P
    Prafull M
    Mason, OH
    Posted on February 19th, 2026 03:19 PM
    Thank you!
    Reply from Ian McLellan
    February 26th, 2026 03:20 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • G
    Gaurang D
    Posted on February 19th, 2026 02:28 PM
    Jim Koops - Northpointe Bank has received a review with 5 star rating from Gaurang D
  • G
    Gaurang D
    Secaucus, NJ
    Posted on February 19th, 2026 02:27 PM
    It was professional, courteous service and on point with information and documentation.
    Reply from Jim Koops
    February 26th, 2026 02:28 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • for
    Northpointe Bank - Grand Rapids, MI
    google
    B
    Ben
    Posted on February 19th, 2026 01:50 PM
    Refinanced again with them. They have very competitive rates. Matt Howard proactively reached out when I could get a better rate. The entire process was smooth.
  • B
    Ben M
    Argyle, TX
    Posted on February 19th, 2026 01:48 PM
    Its my second time with Matt n Northpointe. Matt was proactive in reaching out. And Northpointe has a very competitive rate
    Reply from Matt Howard
    February 26th, 2026 01:49 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender