

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
Sun
8 AM to 5 PM
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Reviews from Web
Chad was very accessible and responsive throughout the process. He made a complex and cumbersome procedure simple and smooth. We would recommend Northpointe and specifically Chad to anyone buying a home!
Reply from Chad Paris
March 16th, 2026 07:59 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Adam, Nelly, and the entire team at Northepointe Bank were truly wonderful to work with throughout our homebuying journey. From the very beginning, they were responsive, patient, and always willing to take the time to walk us through each step...
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Reply from Adam Dublet
March 16th, 2026 04:28 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Great experience
Reply from Jesse Cronen - Northpointe Bank
March 8th, 2026 11:05 PM
Susan, I'm pleased to hear that you had a great experience with your refinance process. Ensuring a smooth and positive journey is always my priority. If there's anything more I can assist you with, please feel free to reach out.
Adam, Nelly, and the entire team at Northepointe Bank were truly wonderful to work with throughout our homebuying journey. From the very beginning, they were responsive, patient, and always willing to take the time to walk us through each step...
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Ian was very responsive and patient answering my many questions. He made a complicated process make sense and made the whole thing relatively easy.
Steven was incredible to work with! He was very knowledgable and was always available to help with any questions . I would highly recommend steven and definately will use him again!
Reply from Steven Ricciardi - Northpointe Bank
March 9th, 2026 01:39 PM
I appreciate your kind words, Daniella. It was a pleasure to work with you and Joel through the process. I look forward to working with you again soon.
Ric Johnson at Northpointe is the best. Period.
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from OddBeardActual
Dustin made it very effortless throughout the closing experience from start to finish.
Reply from Dustin Steele
March 13th, 2026 07:05 PM
I really appreciate the feedback and am looking forward to working with you again.
Everything went so smoothly. Craig and his team communicated impeccably from start to finish. No surprises and everything ran right on time. Recommend very highly!
Reply from Owner
March 7th, 2026 05:31 PM
I appreciate your kind words, Karen. I'm pleased to hear that the process went smoothly and that our communication met your expectations. Ensuring there are no surprises and everything stays on track is a priority for me and my team. Thank...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender