Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
Sun
8 AM to 5 PM
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from OddBeardActual
Dustin made it very effortless throughout the closing experience from start to finish.
Reply from Dustin Steele
March 13th, 2026 07:05 PM
I really appreciate the feedback and am looking forward to working with you again.
Everything went so smoothly. Craig and his team communicated impeccably from start to finish. No surprises and everything ran right on time. Recommend very highly!
Reply from Owner
March 7th, 2026 05:31 PM
I appreciate your kind words, Karen. I'm pleased to hear that the process went smoothly and that our communication met your expectations. Ensuring there are no surprises and everything stays on track is a priority for me and my team. Thank...
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Kevin was very diwn-to-earth and attentive to every change and detail. He was great with communication and was always responding in a timely manner.
Reply from Kevin Weaver - Northpointe Bank
March 6th, 2026 07:53 PM
It was a pleasure to work with you Kiana! We hope you and your family enjoy your new home!!
Matt ensured I was kept in the loop outside of all the automated messages which gave it a personal touch.
Reply from Matt Howard
March 13th, 2026 05:54 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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Northpointe Bank - Atlanta
Northpointe Bank - Atlanta has received a review with 5 star rating from John H
Donnie's professional and rapid response was amazing. We have been out of the market gor for some time. It was the best closing experience I have ever had.
Reply from Donnie Crane - Northpointe Bank
March 6th, 2026 05:51 PM
John thank you so much for the kind words. You have made my week.
start to finish, communication was clear and consistent. I was able to get immediate responses to any questions I had. Craig, in particular was very friendly and super knowledgeable. I have nothing but nice things to say. I appreciate that...
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Reply from Craig Martin - Northpointe Bank
March 6th, 2026 05:45 PM
Your feedback means a lot to me, Karen. I'm pleased to hear that the communication was effective and that you felt comfortable throughout the process. Ensuring everything is transparent and aligns with your expectations is always my goal. If...
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Lindsay made it feel like she was with us in the process and was excited for and with us throughout . She communicated clearly and responded quickly when we had questions, and she helped us get a mortgage payment and interest rate that worked...
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Reply from Lindsay Ratterman - Northpointe Ban...
March 6th, 2026 05:11 PM
I couldn't have been more honored to help you all with your new home purchase. It was such an honored to play a small part in your story and couldn't be more excited for you! Congratulations on your beautiful new home!
we closed on the house
Reply from Ryan Bird
March 13th, 2026 04:58 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender