Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
Sun
8 AM to 5 PM
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Reviews from Web
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Michael T
Ken and his team were always quick to reply and addressed any questions or concerns we had.
Reply from Ken Ahrens
March 16th, 2026 07:19 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
for
Northpointe Bank - Grand Rapids, MI
Matt was extremely helpful and professional throughout my refinance process. I highly recommend working with Matt for any home loan needs.
Donnie and LeighAnne were very responsive and pleasant to work with.
Reply from Donnie Crane
March 16th, 2026 06:06 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Highy Recommend. Simple and efficient process.
Reply from Brett Foster - Northpointe Bank
March 9th, 2026 05:15 PM
Thank you for your feedback, Ryan. I'm pleased to know that you found the process simple and efficient. Your recommendation means a lot to me. If you ever need assistance again, I'm here to help.
Very friend fast and good service
Reply from Dan Bardenhagen - Northpointe Bank
March 9th, 2026 07:58 PM
Thank you Diego! Such an awesome property and great deal! You were so great to work with and we are so happy we got this across the finish line with all the moving parts! We look forward to working with you in the future. Enjoy!
Better reponse times from Matt to the customer, agent, and escrow team especially when answering phone calls. Made it uncomfortable near the end of the loan process for a first home buyer when responses weren't being made on time.
Reply from Matt Howard - Northpointe Bank
March 11th, 2026 03:29 PM
Thank you for sharing your feedback with us, it truly helps us improve. I'm very sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.
Adam was extremely helpful throughout the entire process. He made sure we understood everything and took the time to explain each step in detail. He was always available when we needed him and truly exceeded our expectations of what a loan...
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Reply from Adam Dublet
March 16th, 2026 04:24 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
for
Jim Van Law - Northpointe Bank
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Erin G
Reply from Owner
March 12th, 2026 02:01 PM
Thank you for the kind words Erin!
for
Jim Van Law - Northpointe Bank
We had a great experience through the whole process
Reply from Jim Van Law - Northpointe Bank
March 11th, 2026 07:12 PM
I appreciate your feedback, It's great to hear that you had a positive experience throughout the process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender