

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
Sun
8 AM to 5 PM
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Reviews from Web
Paul was pleasant and professional from our first conversation to the closing and followed up after closing. He was concerned throughout experience for my comfort level.
Reply from Paul Salcone
March 18th, 2026 09:32 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
quick, easy and painless
Reply from Brett Foster - Northpointe Bank
March 16th, 2026 12:31 PM
Mark, I'm pleased to know your experience with the refinance process was quick and straightforward. I always strive to make these transactions as smooth as possible. Thank you for working with me and Northpointe Bank on your refinance.
Stanley was very clear n made sure we understood the whole process an made sure we knew all options available
Reply from Stanley Wade
March 17th, 2026 07:37 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
During our loan process Jesse kept us updated. I would recommend Jesse to anyone needing a loan. Jesse gets to know you and your needs. He is the best!
Reply from Jesse Cronen - Northpointe Bank
March 12th, 2026 12:02 PM
Sherman, it's wonderful to hear that you felt informed and well-taken care of during your loan process. Thank you for your recommendation and for highlighting the personalized attention I aim to provide. If any future needs or questions come...
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Loan officer was very knowledgeable, prompt, and professional. Loan officer was available at reasonable times and answered all our questions in a timely manner. Loan office was very adament about obtaining us the best interest rate possible...
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Reply from John Nudson
March 17th, 2026 06:47 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Stacy was communicative and easy to reach whenever needed. Great overall experience during a stressful time.
No issues, good communication throughout
Reply from Stacy Bishop - Northpointe Bank
March 10th, 2026 06:32 PM
I'm pleased to hear that you found the communication smooth and issue-free, Scott. Ensuring a seamless process is always my aim. If there's anything else you need in the future, feel free to get in touch. Thank you for your feedback!
Efficient and responsive to our requests and concerns.
Reply from Jason Smith
March 17th, 2026 05:20 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ryan was fantastic from beginning to end-- I reached out to Northpointe because they matched the best interest rate and Ryan sealed the deal with his no-nonsense, straightforward approach and by making things easy for me. We closed in less...
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Ryan was fantastic from beginning to end-- I reached out to Northpointe because they matched the best interest rate and Ryan sealed the deal with his no-nonsense, straightforward approach and by making things easy for me. We closed in less...
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Reply from Ryan Bird
March 17th, 2026 02:50 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender