Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Brett was very reliable and responsive. I'd be happy to work with him again.
Reply from Brett Foster - Northpointe Bank
March 16th, 2026 12:31 PM
I appreciate your kind words, Geon, and am grateful for the opportunity to assist you. I'm glad to hear that my reliability and responsiveness made a positive impact. I'd be pleased to work with you again in the future. Thank you for choosing...
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overall Support, transparency and guidance was great.
Reply from James Mahieu - Northpointe Bank
March 11th, 2026 02:43 PM
I appreciate your positive feedback, Matthew. I'm glad the support, transparency, and guidance met your expectations throughout the refinancing process. It's important to me that clients feel informed and supported, and I'm pleased to have...
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are in our new house
Reply from Anton Auth
March 18th, 2026 01:05 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
I'm totally ignorant about the home buying process and Lindsay was available any time I had questions and explained things in a simple way. She is also so sweet, genuine and just a joy to work with!!
Reply from Lindsay Ratterman - Northpointe Ban...
March 11th, 2026 01:03 PM
I couldn't be more excited for you and your sweet family for this beautiful new home. Congratulations--I was honored to help with your new mortgage! Thank you for trusting me with such a major transition!
Tyler was always available to answer my questions via email, text, or phone call. Tyler & his team sent me updates frequently via email.
Reply from Tyler Jenkins
March 18th, 2026 12:57 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Matt was knowledgable and available. Underwriting was smooth. Pricing was strong. good experience.
Reply from Matt Howard
March 18th, 2026 12:45 PM
I really appreciate the feedback and am looking forward to working with you again.
BJ was very responsive and always willing to help even on vacation with his family. He explained everything clearly which helped a lot since we were first time home buyers. Couldn't have asked for a smoother transition into our new home!
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Reply from BJ Maselli
March 11th, 2026 07:33 PM
Casey,Thank you so much for the great review! It was truly a pleasure helping you through your first home purchase. I know the process can feel overwhelming at times, so I’m glad I was able to help explain everything and make it as smooth as...
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Survey covered it all
Reply from Ryan Bird
March 18th, 2026 12:26 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
just a great experience
Reply from Matthew Arcari
March 12th, 2026 06:31 PM
It's great to hear that you had such a positive experience with Matthew Arcari at Northpointe Bank, Tracy. We aim to ensure a smooth and satisfying refinancing process for all our clients, and it's encouraging to know we met your expectations....
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Good communication and easy process.
Reply from Dave Valino
March 18th, 2026 12:08 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender