Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Kelly is fantastic, so knowledgeable and responsive.
Reply from Kelly Lee
March 30th, 2026 07:33 PM
Thank you so much. I have enjoyed helping you all navigate through all of your plans.
I had been working on refinancing my house and put a request on Credit Karma. Ian McLellan From Northpoite Bank reached out to me and discussed my options. I had been talking to other lenders prior to meeting him but he won my interest. I can’t...
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Adam Dublet - Northpointe Bank has received a review with 5 star rating from Jennifer C
Reply from Adam Dublet
May 20th, 2026 03:41 PM
Thank you Jennifer, it was such a pleasure working with both you and Gus.
Adam and his team were great, the process was efficient and closing was smooth and on time.
Reply from Adam Dublet
May 20th, 2026 03:40 PM
Gus, thank you so much for choosing to work with Nelly and I. Congratulations on the purchase of your new home.
Andrea was fantastic. Getting everything together for a construction loan for a cabin in Eastern Kentucky turned out to be a tall task with countless unique challenges. Andrea put in the work, stucvk with us from start to finish and got it...
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The were great and very helpful. just felt that maybe the helpfulness dropped once under contract. Ryan was great but had some confusing emails from his team that were had to get answered or clarification.
Reply from Ryan Bird
April 2nd, 2026 02:05 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Stanley took care of BUSINESS
Great experience.
Reply from Stanley Wade - Northpointe Bank
March 25th, 2026 11:07 PM
Thank you so much Ronnie for allowing me to be your mortgage lender!!
Much appreciated :)
Quick and easy process, best rate
Reply from Jason Smith
April 1st, 2026 06:37 PM
I really appreciate the feedback and am looking forward to working with you again.
for
Brady Johnson - Northpointe Bank
By and large it was a positive experience. The lack of follow-through on questions or requests was frustrating. To be told that we would be getting documents or information by certain times and/or dates and for that not to happen multiple times...
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Reply from Northpointe Bank
March 27th, 2026 04:30 PM
Jared and Darlene, I want you to know that we truly appreciate your feedback. I hear you. Thank you for allowing me to meet with you in person to understand more fully, how you felt about the processing of your loan. It helps us improve our...
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By and large it was a positive experience. The lack of follow-through on questions or requests was frustrating. To be told that we would be getting documents or information by certain times and/or dates and for that not to happen multiple times...
read more
Reply from Northpointe Bank
September 16th, 2026 01:17 PM
Jared and Darlene, I want you to know that we truly appreciate your feedback. I hear you. Thank you for allowing me to meet with you in person to understand more fully, how you felt about the processing of your loan. It helps us improve our...
read more
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender