Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Chris Smith - Northpointe Bank
Chris Smith - Northpointe Bank has received a review with 5 star rating from Dan G
Reply from Owner
March 25th, 2026 08:12 PM
Hi Dan, thank you for letting me be part of the team on your new home purchase. I hope you and Cece enjoy your home for years to come. Call me if anything comes up.
Chris
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Chris Smith - Northpointe Bank
The overall loan process was very easy and painless. No issues with timing and very professional. Overall great experience!
Reply from Chris Smith - Northpointe Bank
March 25th, 2026 07:40 PM
It's great to hear that the loan process was smooth and straightforward for you, Daniel. I'm pleased everything went without a hitch and that you and Cece found the experience professional. Thank you for taking the time to share your feedback....
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Tyler is the best
Reply from Tyler Jenkins
April 1st, 2026 04:50 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
The team kept my file on hold until I was able to finish up my repair. They also were always communicating promptly when I had a question and we're great to work with. A great and stress free refinance.
Reply from Timothy Tusing
April 1st, 2026 03:55 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
The service was quick and the team was very responsive
Reply from Ryan Bird
April 1st, 2026 03:54 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Maria Labie - Northpointe Bank
Prompt, professional and a pleasure to conduct the business of new or existing mortgages to refinance. Superb team of professionals.
Reply from Owner
March 31st, 2026 04:11 PM
Ray you simply are the best, thank you for your trust and loyalty- Maria
Lindsay is so nice and helpful. I appreciate the updates she gives us and I really enjoyed how we were told what step we wrre were in and what that meant throughout the processs
Reply from Lindsay Ratterman - Northpointe Ban...
March 25th, 2026 08:10 PM
Thank you so much for trusting me to help with the refinance. It was such a joy being able to cathc up and get to see how everything has been going! Congratulations on the savings this will bring you all!!
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Maria Labie - Northpointe Bank
Stellar service and familiar with the attention to detail and professionalism with Maria and her staff with Independent Bank whereby I have two mortgages. She and her staff epitomized service satisfaction, patience and timely replies! I would...
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Reply from Maria Labie - Northpointe Bank
March 25th, 2026 04:19 PM
Thank you Ray for your trust and the honor of supporting you with your financing. You can have chosen any bank and so grateful for your loyalty and relationship.
Time to celebrate! - Maria
Quick and easy, thanks Brett!
Reply from Brett Foster - Northpointe Bank
March 25th, 2026 06:16 PM
I'm pleased to hear that your refinance process was quick and straightforward. It was a pleasure to assist you, and I'm grateful for the opportunity to work with you at Northpointe Bank. Thank you for your kind words, Lauren.
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Paul Ferreira - Northpointe Bank
with Paul was a great experience. He explained to me all the documents needed, and what documents I needed to close in a timely manner.
Reply from Paul Ferreira
April 1st, 2026 02:48 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender