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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • S
    Shandelier S
    Louisville, KY
    Posted on September 22nd, 2026 12:49 PM
    Upfront, honest, positive, informational
    Reply from Tyler Jenkins - Northpointe Bank
    September 22nd, 2026 01:06 PM
    Shandelier - grateful for the opportunity to help you guys figure things out! Glad it worked out!
  • R
    Ricardo L
    Posted on September 22nd, 2026 12:42 PM
    Ryan Guess - Northpointe Bank has received a review with 5 star rating from Ricardo L
    Reply from Owner
    September 23rd, 2026 07:26 PM
    Thank you for the excellent rating, Ricardo. I'm pleased that your experience with Northpointe Bank was a positive one.
  • J
    Justin T
    Taylorsville, KY
    Posted on September 22nd, 2026 12:28 PM
    Great experience
    Reply from Dustin Mistelske - Northpointe Bank
    September 22nd, 2026 01:29 PM
    Appreciate you!!!!
  • H
    Hannalore C
    Posted on September 22nd, 2026 12:00 AM
    Lindsay Ratterman - Northpointe Bank has received a review with 5 star rating from Hannalore C
    Reply from Lindsay Ratterman - Northpointe Ban...
    October 12th, 2026 09:27 PM
    Thank you for the trust and allowing me to help with your land financing!
  • M
    Masiku B
    Rancho Cordova, CA
    Posted on September 21st, 2026 11:39 PM
    The process went relatively smoothly and we closed on time
    Reply from Timothy Tusing
    September 29th, 2026 12:39 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • J
    Judy S
    Posted on September 21st, 2026 08:09 PM
    Great mortgage company, they made it as easy as possible with great customer service. They always took my phone calls and explained any questions I had.
    Reply from Owner
    September 29th, 2026 12:26 PM
    I'm glad you had a positive experience, Judy. It’s wonderful to know that Northpointe Bank's customer service was able to assist you smoothly and answer all your questions. Thank you for sharing your feedback.
  • J
    Judith S
    Frankfort, KY
    Posted on September 21st, 2026 08:09 PM
    Everything was easy and seamless. Always good communication and answered phone calls. Thank you!
    Reply from Jesse Cronen - Northpointe Bank
    September 21st, 2026 08:55 PM
    Judith, thank you for your kind review. I'm pleased to hear that the process was easy and seamless for you, and that communication met your expectations. At Northpointe Bank, we strive to make every experience as smooth as possible.
  • J
    John R
    Posted on September 21st, 2026 06:51 PM
    5 Star service from Dan and his team.
    Reply from Daniel Winslow - Northpointe Bank
    September 21st, 2026 07:18 PM
    I'm so pleased to hear that you received 5-star service, John. Thank you for recognizing the efforts of my team and me at Northpointe Bank.
  • E
    Evelyn D
    Hockessin, DE
    Posted on September 21st, 2026 04:03 PM
    Ric was very personable and available
    Reply from Ric Johnson
    September 28th, 2026 04:03 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • T
    Taylor L
    Byron Center, MI
    Posted on September 21st, 2026 03:51 PM
    Questions were answered in a very timly manner and you got me approved very fast, which is what we needed. Can't thank you and your team enough.
    Reply from Mason Maurer
    September 28th, 2026 03:52 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender