Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
It was delightful working with Jason Smith. I really like his straightforward approach and not doing a sales pitch during the initial conversation. Throughout the process he communicated clearly and worked with me to get the documents in line....
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It was delightful working with Jason. I really like his straightforward approach and not doing a sales pitch during the initial conversation. Throughout the process he communicated clearly and worked with me to get the documents in line. I'd...
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Reply from Jason Smith
April 8th, 2026 02:42 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Northpointe Bank - Grand Rapids, MI
Highly recommend Bill Willoughby. Absolutely excellent to work with.
i Had a great experience because of Bill Willoughby. He was excellent To work with throughout the entire process.
Reply from Bill Willoughby - Northpointe Bank
April 1st, 2026 02:24 PM
Thanks Ethan. I"m pumped for you and love helping first time home buyers. Congrats again.
good communication throughout the entire process, consistently clear and prompt response!
Reply from Ian McLellan
April 8th, 2026 02:08 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Adam S
Everything went according to plan, and there were no hidden fees, or unanticipated changes during the process.
Reply from Timothy Tusing - Northpointe Bank
April 2nd, 2026 06:26 PM
Hi Adam, Thank very much for the awesome review as this was very kind of you! I wish all the best!!
I had an excellent experience working with BJ from North Point Bank from start to finish. As a homebuyer, the process can feel overwhelming, but BJ made everything smooth, clear, and stress-free. He was always available to answer my questions,...
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Reply from Owner
April 2nd, 2026 06:59 PM
Melvin, Thank you so much for the thoughtful review—I truly appreciate it. It was an honor working with you and helping you through your home purchase. More importantly, thank you for your service to our country. Assisting military veterans...
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Zack is the best loan officer around. I highly recommed him to anyone looking for a loan!
Reply from Zack Maurer
April 8th, 2026 01:44 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
I had an excellent experience working with BJ from North Point Bank from start to finish. As a homebuyer, the process can feel overwhelming, but BJ made everything smooth, clear, and stress-free. He was always available to answer my questions,...
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Reply from BJ Maselli
April 1st, 2026 02:57 PM
Melvin,Thank you so much for the thoughtful review—I truly appreciate it. It was an honor working with you and helping you through your home purchase.More importantly, thank you for your service to our country. Assisting military veterans is...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender