Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Working with Brady was an excellent experience. He is a highly skilled professional who is always willing to help and answer all my questions regarding my loan. He gave us a great sense of confidence throughout the process. Thank you very much...
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Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Ian is very thorough and very responsive, and very patient, I feel safe to ask any questions, and is also proactive on reminding us of any steps we need to ale so the closing keeps moving.
Reply from Ian McLellan
April 14th, 2026 02:25 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Matt and his team are amazing!
Reply from Matthew Arcari
April 8th, 2026 06:37 PM
We appreciate your positive feedback, William. It's great to know that you felt Matt and his team provided outstanding service. At Northpointe Bank, we are dedicated to ensuring our clients have a seamless experience, and your remarks affirm...
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Northpointe Bank - Grand Rapids, MI
Dustin Steele is on point! Excellent!
Smooth and clear process . clarity in commubucatini and great rates
Reply from Jim Koops
April 13th, 2026 09:16 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
They made the home buying process quick, easy, and as pain free as possible . We would highly recommend them for people to use!
Reply from Amanda Jones - Northpointe Bank
June 8th, 2026 07:12 PM
Thank you so much! I loved working with you guys and hope you are loving your new home!
Jesse is best-in-class when it comes to a trusted, knowledgeable, and highly-communicative lender. He was willing to work within a very tight timeline despite various hurdles. He always remains cool & collected, which made us feel confident...
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Reply from Owner
April 12th, 2026 03:23 PM
Elenna, I'm grateful for your kind words and for the trust you placed in me during your lending process. Navigating tight timelines and overcoming challenges is something I take seriously, and it's rewarding to hear that you felt confident...
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Jesse is best-in-class when it comes to a trusted, knowledgeable, and high-commuication lender. He was willing to work within a very tight timeline despite various hurdles. He always remains cool & collected, which made us feel confident in...
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Reply from Jesse Cronen - Northpointe Bank
April 6th, 2026 06:50 PM
Elenna, I truly appreciate your kind words. It's great to hear that you found my services and communication effective, even with a tight timeline and challenges along the way. I strive to maintain a calm approach to make the experience as smooth...
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Emily was super easy to work with! She always made sure I understood what was happening and took extra time to explain things if they didn't make sense to myself as a first time homebuyer. Emily always made herself available to talk on the...
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Reply from Emily Floyd - Northpointe Bank
April 9th, 2026 02:37 AM
WOW Regan!! Thank you so much for this kind review!! You were so wonderful to work with, and I’m so glad we were able to celebrate this huge milestone together!! Thank you for making my job so enjoyable!!
From the initial call for a quote, Ryan Bird explained the process to us clearly and gave us great options to choose from. It was our first time refinancing so having someone be available to answer our questions and explain things thoroughly...
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Reply from Ryan Bird
April 13th, 2026 05:21 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender