Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
James was always available for my questions and never made me feel that my concerns were insignificant.
Reply from James Mahieu - Northpointe Bank
April 8th, 2026 11:11 AM
It is always a priority for me to be available for all your questions and address any concerns, Casey. I'm glad to hear that you felt supported throughout your refinancing process. Thank you for allowing me to assist you with this and I look...
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Ian was very helpful throughout the process
Reply from Ian McLellan
April 15th, 2026 08:01 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Lindsay kept us updated at every step in the process. She was always available to talk to us and answer any questions we had. We could have completed this process so stress free without her. We would highly recommend her to anyone looking to...
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Reply from Lindsay Ratterman
April 21st, 2026 03:36 AM
This means so much to have been able to help your sweet family with your very first home. Thank you for trusting me and allowing me the opportunity to help you! Congratulations!
Jason was fantastic to work with for my recent refinance. He is highly efficient, communicative, and made a complex process feel easy. I really appreciated his transparency regarding rates and terms. I’ll definitely be reaching out to him for...
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Easy process, well explained and fast.
Reply from Ian McLellan
April 15th, 2026 12:48 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Very pleased overall. Mike was great to work with. He gave us great advice and made sure to lock in a lower rate despite market volatility.
I've known Mike for years, he was very proactive in the process. Interest rate updates etc.
Reply from Mike Virostko
April 14th, 2026 08:59 PM
I really appreciate the feedback and am looking forward to working with you again.
Good communication with team. Had some odd requests at the end from underwriter. Overall positive process.
Reply from Ryan Bird
April 14th, 2026 04:59 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
we were treated well with Northpointe
Reply from Brett Foster
April 13th, 2026 02:56 PM
I'm happy to know that you felt well-treated with Northpointe, Naomi. Thank you for sharing your experience with me.
Thanks to everyone involved in the process. It was great to see you guys in action.
Best,
Alexis Chacon
Reply from Benjamin Adams
April 14th, 2026 03:50 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender