

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Great team to work with
Reply from Michael Quin
April 21st, 2026 01:11 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Cindy B
Dennie was great! He was very proactive in getting everything done in a timely manner. He was great to work with!
Reply from Dennie Dowell
April 21st, 2026 12:20 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Overall great experience!
Reply from Ian McLellan
April 21st, 2026 12:19 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Gus and his team were wonderful to work. They made the process seem easy even though we were in Ohio.
Beth and the Brandt Team at Northpointe Bank really work for the clients and will work to accommodate you. They were able to systematically assist me with meeting my requirements while keeping my overall financial requirements in sight. They...
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Reply from Owner
April 19th, 2026 10:15 PM
Thank you for sharing your experience. It is a privilege working with clients like you.
Beth and the Brandt Team at Northpointe Bank really work for the clients and will work to accomodate you. They were able to systematically assist me with meeting my requirements while keeping my overall financial requirements in sight. They...
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Reply from Beth Brandt - Northpointe Bank
April 13th, 2026 10:50 PM
Ranjan, I'm pleased to hear that you had a stress-free experience with our team at Northpointe Bank. It's appreciated to know that our proactive communication and personalized assistance met your needs. Thank you for acknowledging everyone's...
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We had a tight timeline (21 days) and Emily and her team were prompt in letting us know what documents were needed. they helped us many times obtain documents in the correct format for the underwriter
Reply from Emily Floyd - Northpointe Bank
April 13th, 2026 07:29 PM
Thank you so much for the review!! Those docs can be super tricky with the underwriters. You both were SO prompt, and such a joy to work with! I am so excited for you and your new home! Congratulations again!!
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Nama B
Matt was great to work with. He shared good information on the intrest rate trends and did not push me into any decisions. He shared multiple rate options and term options with me. Only thing is that gettign in touch and gettign a response...
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Reply from Matt Howard - Northpointe Bank
April 14th, 2026 05:08 PM
Thank you sharing your feedback with us, it truly helps us improve. I'm sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender