

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
We really enjoyed working with Marissa! She made the whole process smooth and easy to understand.
We really enjoyed working with Marissa! She made the whole process smooth and easy to understand.
Reply from Marissa Hensley
April 27th, 2026 12:28 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Gary and his team were very helpful and accommodating as we went through the process while still in Europe and preparing to return to the US. He was flexible and understanding. Made sure his team could support the time difference and manage...
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Reply from Gary J. Schorg
April 27th, 2026 08:25 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Jim and his team made the whole process very simple and straight forward . Thorough in explanation and always able to answer any questions that we had throughout. Highly recommend!
Reply from Jim Van Law
April 19th, 2026 07:37 PM
Thank you, Kyle, for your kind words. I'm pleased to hear that you found the process straightforward and that my team and I could provide thorough explanations. Your recommendation means a lot to us!
Theri Isaacs, made this experience easy and fun. She is awesome.
Reply from Owner
April 22nd, 2026 12:00 AM
Lori, it was a true pleasure helping you! Congratulations!
The process was smooth and quick. Northpointe was attentive and answered questions in a timely manner.
Reply from Ian McLellan
April 24th, 2026 09:16 PM
I really appreciate the feedback and am looking forward to working with you again.
Brett was very attentive and responsive to my questions. Also, provided and recommended different scenarios, that fit well with my financial goals.
Reply from Brett Foster - Northpointe Bank
April 21st, 2026 03:38 PM
Vivy, I appreciate your kind words about my attentiveness and responsiveness. I'm pleased that the scenarios I recommended aligned with your financial goals. Thank you for choosing Northpointe Bank for your refinancing needs.
Gina has been absolutely amazing throughout this entire process. In the beginning, I considered working with a few different lenders, but she was extremely competitive and ultimately secured me the best rate—I truly shopped around, and she...
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Reply from Owner
August 15th, 2026 08:06 PM
Thank you Victoria! I so enjoyed getting to know you and helping you with your purchase. Congratulations on all of your success. Cheers to homeownership!!
Working with Jesse and Bo was an absolute pleasure. They were responsive even during non-business hours because of our 4 hour time difference. The entire process was easy , no headaches, and we were able to make the deal and closing happen...
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Reply from Owner
April 22nd, 2026 12:25 AM
Kenai, I'm grateful for your kind words. It's appreciated to hear that Bo and I could assist you smoothly despite the time difference. Ensuring a hassle-free process and timely closing is always my goal. Thank you for recommending us; it means...
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Having a 4 hour time difference can be quite challenging. Jesse And Bo were always responsive even when it was 8/9 pm their time, answered questions or concerns and thoroughly explained every step in the process. The ability to getvthis get...
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Reply from Jesse Cronen - Northpointe Bank
April 22nd, 2026 12:26 AM
John, thank you for your kind words. I'm pleased to hear that Bo and I could be responsive and assist you effectively despite the time difference. It's appreciated to know that you appreciated our efforts in ensuring a fast and smooth closing...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender