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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • B
    Brendan H
    Merrimack, NH
    Posted on April 30th, 2026 12:18 AM
    Jim helped me refinance my home and made the process stress-free and easy.
    Reply from Jim Van Law - Northpointe Bank
    April 30th, 2026 01:02 PM
    Brendan, I'm glad to hear that the refinancing process was stress-free and easy for you.
  • J
    Jennifer H
    La Grange, KY
    Posted on April 29th, 2026 11:40 PM
    Easy to work with and helpful!
    Reply from Jesse Cronen - Northpointe Bank
    April 30th, 2026 12:36 PM
    Jennifer, I appreciate your kind words. I'm glad to hear that you found the process easy and helpful. If there's anything else you need, please feel free to reach out.
  • R
    Robert C
    New Albany, IN
    Posted on April 29th, 2026 06:06 PM
    Was good to work with and helped me out with providing good service and advise. Excited to do it again moving forward.
    Reply from Jesse Cronen - Northpointe Bank
    April 30th, 2026 12:37 PM
    Robert, thank you for your kind words. I'm glad I could provide helpful service and advice during the process. I'm looking forward to working with you again in the future.
  • H
    Hanane K
    Memphis, TN
    Posted on April 29th, 2026 06:03 PM
    Brian was always there to answer our questions and proposed solutions when we almost got to a closed path with the closing. We really appreciated working with him.
    Reply from Brian McGuinness
    May 6th, 2026 06:03 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • H
    Heather D
    Posted on April 29th, 2026 05:50 PM
    James and his team are absolutely amazing. They helped me thru every step of securing my mortgage loan. They answered all my questions and walked me thru the entire process. James reached out the day I closed on my house a couple times just...
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    Reply from Owner
    April 29th, 2026 07:33 PM
    Thank you Heather! Congratulations again!!
  • H
    Heather D
    Baker, FL
    Posted on April 29th, 2026 05:49 PM
    James and his team were amazing at keeping me updated through the process.
    Reply from James Mahieu - Northpointe Bank
    April 29th, 2026 06:05 PM
    I'm grateful for your positive feedback, Heather. Keeping you updated throughout the process is a priority for me and my team. Thank you for trusting us with your purchase and congratulations again!
  • A
    Ayden C
    Thornton, CO
    Posted on April 29th, 2026 05:34 PM
    Made the process super easy and was very helpful along the way!
    Reply from Dan Filipi
    May 6th, 2026 05:35 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • J
    Jonathan G
    Collierville, TN
    Posted on April 29th, 2026 05:05 PM
    Great people to work with and overall great experience
    Reply from Ryan Guess
    May 6th, 2026 05:06 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • T
    Taemyn H
    Traverse City, MI
    Posted on April 29th, 2026 04:58 PM
    More consistent communication and remembering the details that we requested.
    Reply from Mason Maurer
    May 6th, 2026 04:59 PM
    Thank you for your feedback, Taemyn. I appreciate you bringing these points to my attention, and I'll make sure to work on improving my communication and attention to detail. If there's anything else you'd like to discuss, please reach out...
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  • S
    Samad M
    Fairless Hills, PA
    Posted on April 29th, 2026 03:57 PM
    It was a great experience from the initial application online to talking with Ryan throughout the process. He was very accommodating to my needs and gave me different options. I would highly recommend Ryan to my friends and family.
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    Reply from Ryan Bird
    May 6th, 2026 03:57 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender