

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Transparent, helpful, and quick responses. Ian was great to work with on this loan.
Reply from Ian McLellan
May 11th, 2026 03:30 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Best in class service experience. Take it from a 35 year banker!
Very clear and effecient process. One of the the best closing processes I've been associated with.
Reply from Maria Labie - Northpointe Bank
May 4th, 2026 02:28 PM
Thank you Matt. It is the highest compliment coming from you. Been a honor supporting your home financing. - Maria, Darcy & Christina
Theri and Jennie were wonderful to Work with because they were Kind and understanding with the process.
Reply from Theri Isaacs - Northpointe Bank
May 4th, 2026 03:38 PM
You were wonderful to work with. Congratulations!
very responsive
Reply from Mason Maurer
May 11th, 2026 03:13 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Thank you!!
Reply from Chris Bauman
May 11th, 2026 05:49 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Chris Bauman and his team were quick, efficient, and very communicative throughout the mortgage process. As always, many documents are required and it can get exhausting, but they never asked for a duplicate that I saw. Would definitely use...
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Matthew Arcari was proactive with information that enabled a very smooth process
Reply from Matthew Arcari
May 11th, 2026 05:41 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
See responses.
Reply from Brady Johnson
May 11th, 2026 02:07 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
See responses.
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender