Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM(Open now)
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Reviews from Web
The overall experience was great and very streamlined. At no point in time during the entire process did we feel stressed or anxious. Everything was made clear upfront which helped us work through the process better.
Reply from Parker Chitty
May 12th, 2026 12:15 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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Northpointe Bank - Grand Rapids, MI
Anton was extremely responsive and detailed . my fiancé and I were first time homebuyers and he took the time to thoroughly explain the process and thoughtfully answers our many questions
Anton was extremely responsive and detailed . my fiancé and I were first time homebuyers and he took the time to thoroughly explain the process and thoughtfully answers our many questions
Reply from Anton Auth
May 12th, 2026 02:57 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Bj is amazing! Communication is great, he’s very knowledgeable and makes transactions very smooth! Highly recommend!
Reply from Owner
May 5th, 2026 02:00 PM
Leiha,I really appreciate it. It was great working with you on this one. Strong communication on both sides always makes for a smoother transaction, and I’m glad we were able to deliver that for your client. Looking forward to the next one...
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Bj was great! Communication is fantastic . he explained the process and was a smooth transaction
Reply from BJ Maselli
May 5th, 2026 02:00 PM
Leiha,I really appreciate it. It was great working with you on this one. Strong communication on both sides always makes for a smoother transaction, and I’m glad we were able to deliver that for your client. Looking forward to the next one...
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Gina and her team went above and beyond in helping us secure our loan. They were attentive to every detail along the way, and made the whole process go smoothly.
Because of a clear cut conversation.
Reply from Brett Foster - Northpointe Bank
May 4th, 2026 11:58 PM
Nikhil, I'm pleased to hear that our conversation was clear and straightforward. It's always my goal to make the process as smooth as possible for you. Thank you for your feedback.
Smooth process and great communication
Reply from Kelly Lee
May 6th, 2026 12:31 AM
Thank you Ryan. I appreciate all of the conversations and analyzations that we reviewed! I hope you all enjoy the new home.
BJ Maselli - Northpointe Bank has received a review with 5 star rating from Shurrie B
Reply from Owner
May 5th, 2026 01:56 PM
Shurrie, Thanks so much for the feedback—I really appreciate it. Keeping you informed and making sure you understood each step (and why it mattered) is always a top priority. I’m glad we could make the process clear and smooth for you. Congrats...
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BJ was an excellent communicator and walked me through every step of the process and why it was important.
Reply from BJ Maselli
May 4th, 2026 05:11 PM
Shurrie,Thanks so much for the feedback—I really appreciate it. Keeping you informed and making sure you understood each step (and why it mattered) is always a top priority. I’m glad we could make the process clear and smooth for you. Congrats...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender