Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Laurinda Conrad - Northpointe Bank
We have worked with Laurinda before, she has always been very helpful for us. We always feel that we were treated great. We have told many people about our experience and will continue to do so.
Reply from Laurinda Conrad
May 19th, 2026 02:08 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Brian answered all my questions and learned real quick what mattered to me most in the process of getting the loan and closing details .
Reply from Brian McGuinness - Northpointe Bank
June 24th, 2026 08:54 PM
NJ -- Thank you so much for the kind words! Please stay in touch with me with any questions or concerns going forward. Congrats on your new home!!!
Working with Jason made the process of buying our home and later on refinancing our mortgage easy to understand and a smooth process. We appreciated his patience, the time he took to answer our questions, and overall was great to work with.
Kelly took the time to answer any questions we had and worked with our crazy work schedules to help keep things moving forward .
Reply from Kelly Lee - Northpointe Bank
May 17th, 2026 10:28 PM
I am always happy to make sure all questions are answered. With such a large purchase, nothing should be unknown. Congrats on your new home!
This is the second time working with Jason on our home loan, he was very attentive and patient with all of our (many) questions. Had another great experience working with him on refinancing our mortgage and he made the process smooth and easy....
read more
Reply from Jason Smith
May 19th, 2026 01:20 PM
I really appreciate the feedback and am looking forward to working with you again.
for
Michael Quin - Northpointe Bank
Mike made the mortgage process so much easier than I expected. He was incredibly easy to work with, always took the time to explain everything in simple terms, and gave me multiple options so I felt confident making decisions throughout the...
read more
for
Michael Quin - Northpointe Bank
Easy to work with, explained things well, excited for me.
Reply from Michael Quin
May 19th, 2026 01:09 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
The experience with Ed started out great. He explained thr the AIO Loan thoroughly and was very responsiv. As the process went on and his team took over with a the lack of communication. Our closing was delayed, they did not inform us, and...
read more
Reply from Ed Napieralski
May 19th, 2026 01:04 PM
Shannon, I appreciate you taking the time to share your honest experience. I'm truly sorry for the communication issues and delays you encountered during the process. Your feedback is invaluable and will be used to improve our procedures moving...
read more
Benjamin was clear, concise, patient, and extremely helpful answering any and all questions throughout the entire process. We were completing the process from another state and never felt any sort of disconnect due to the distance. Thank you...
read more
Reply from Benjamin Adams - Northpointe Bank
May 12th, 2026 07:57 PM
I'm pleased to know that my communication and assistance made the process smooth for you, even from another state. Thank you for your kind words, Ann. It was great to work with you, and I'm here if you need anything in the future!
for
Gus Vargo - Northpointe Bank
No problems
Reply from Gus Vargo - Northpointe Bank
May 12th, 2026 12:20 PM
Thank you Jack, it was a pleasure working with you and Teresa. We hope you enjoy every minute in that beautiful home!!!
2211–2220 of 22227
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender