Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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David Allen - Northpointe Bank
My loan officer at Northpointe was David. He is an absolute pleasure to deal with. He is knowledgeable, thorough, and genuinely shows he cares for his client. He treated my application with such care and concern that you would think he was...
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James Folk - Northpointe Bank has received a review with 5 star rating from Jennifer M
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Neil Russo - Northpointe Bank
Neil is the best ! Always there for you day or night !
Reply from Neil Russo
May 19th, 2026 07:40 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Northpointe Bank - Grand Rapids
Mason is the best Loan Officer I’ve worked with. I’ve purchased 6 homes in my life and worked with him on 3 of the 6 I believe. He’s always been great. Very helpful, open communication, and this last home we got the closing process was so smooth...
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I was asked for explanations and documentation that I already provided. It became tedious late in the process when underwriting wouldn't approve the loan without explanations that I had already provided.I thought the final settlement statement...
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Reply from Matthew Arcari
May 12th, 2026 02:53 PM
Thank you, Roger, for sharing your experience. We understand how frustrating it can be when additional explanations and documentation are requested late in the process. We appreciate your patience and feedback, and we will use it to improve...
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Laurinda Conrad - Northpointe Bank
I had a wonderful experience working with Laurinda Conrad and her team at Northpointe Bank. From start to finish, they made the lending process feel clear, organized, and manageable. Laurinda was knowledgeable, responsive, and genuinely helpful...
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Reply from Laurinda Conrad
May 18th, 2026 03:13 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Brady Johnson - Northpointe Bank
Great job! Brady was always available, and proactively answered my questions, and made sure that our loan process seamless!
Great job! Brady was always available, and proactively answered my questions, and made sure that our loan process seamless!
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Brady Johnson - Northpointe Bank
Everything was done professionally and personal!
Reply from Brady Johnson
May 18th, 2026 02:44 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Everything was done professionally and personal!
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender