

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
clear communication, all questions answered
Reply from Matt Howard
June 3rd, 2026 04:18 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Brady and Jeff were amazing to work with. They went above and beyond to help me and my family get into our new home. Out of all the lenders we spoke with, Brady and Jeff were honest, intentional, and took care of us making sure we had the best...
read more
Reply from Brady Johnson
June 3rd, 2026 03:50 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Brady and Jeff were amazing to work with. They went above and beyond to help me and my family get into our new home. Out of all the lenders we spoke with, Brady and Jeff were honest, intentional, and took care of us making sure we had the best...
read more
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Overall, Jason was very knowledgeable and experienced, which I liked and appreciated. However, buying a house and obtaining a mortgage loan is very stressful and a huge hassle. There are many requirements, many of which are ridiculous and burdensome....
read more
Reply from Jason Smith - Northpointe Bank
May 27th, 2026 07:35 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
read more
Dan Bardenhagen - Northpointe Bank has received a review with 5 star rating from Terri W
Reply from Owner
May 28th, 2026 06:27 AM
Thank you Terri! Enjoy your new home!
Dan and his team were great through this whole process. I would highly recommend Northpointe Bank. they were always on top of everything and if there was anything I neededor questions that I had it was promptly taken care of. I will use Northpointe...
read more
Reply from Dan Bardenhagen - Northpointe Bank
May 27th, 2026 06:37 PM
Paul, I appreciate your kind words and am glad to hear you had a great experience with my team and me throughout the process. It's important to us that all your questions and needs are promptly addressed. I'm thankful for your recommendation...
read more
Communicate that points were being added
Reply from Matt Howard
June 3rd, 2026 01:02 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Northpointe Bank - Atlanta has received a review with 5 star rating from Adam S
Donnie was awesome throughout the entire process . We were very fortunate to have him as our loan officer.
Reply from Donnie Crane
June 3rd, 2026 12:43 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Zach is amazing at his job! He stuck by my side since day one and never gave up on me! He helped guide me through the lending process and gave me knowledge to get my credit where it needed to be to successfully buy my first house!
2011–2020 of 22221
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender