Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Zach stuck by my side from day one! He provided me knowledge and guidance over 7 months to get my credit where it needed to be to successfully buy my first house!
Reply from Zach Emerson - Northpointe Bank
June 3rd, 2026 12:17 PM
I really appreciate the feedback and am looking forward to working with you again.
All around thoughtful and great experience. Thanks!
Reply from Jesse Cronen - Northpointe Bank
June 2nd, 2026 10:40 AM
Melissa, I appreciate your kind words. I'm happy to hear that you had a thoughtful and great experience with the refinancing process. If you ever have more questions or need assistance in the future, please don't hesitate to reach out.
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Hussein H
Tyler was recommended to me by my real estate agent he was really easy to deal with and made everything make sense and made sure I understood everything before moving on really great guy and great at doing his job
Reply from Tyler Jenkins
June 1st, 2026 01:40 PM
Hussein - It was an honor to serve you and your family in this chapter! I admire your work ethic and wish you continued success!
Northpointe had the product we needed, Donnie was extremely knowledgable, and they were able to close within 30 days to secure the property that we wanted.
Reply from Donnie Crane
June 3rd, 2026 10:06 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
It took a few months but he finally got me a better loan rate on just Bank docs and I'm really happy to get off 8.25% down to 6.8% in this economy 🤩⭐ and his team was excellent and so helpful and so nice
Reply from Owner
May 26th, 2026 10:31 PM
Thank you April! Your responsiveness and determination really helped us get you to the finish line. So glad we were able to help lower your rate :)
Jesse is a very knowlegable lender and his work ethic is excellent. He was so helpful in moving the loan forward on such short notice.
Reply from Jesse Cronen - Northpointe Bank
June 2nd, 2026 10:42 AM
Thank you, Justin, for your kind words. I'm pleased to hear that my knowledge and work ethic made a positive impact on your refinancing process. It's great to know I could assist in advancing the loan on short notice.
Phenomenal leadership from Dan...evident through the team cohesive approach to servicing my new home loan. On point every time and anticipated items before they happened AND provided sage advice. I will recommend this team to anyone because...
read more
Reply from Dan Bardenhagen - Northpointe Bank
May 26th, 2026 06:48 PM
Greg, thank you for your kind words about my leadership and team. I'm glad our cohesive approach and proactive service made a positive impact on your home loan experience. Your recommendation means a lot to us, and we truly appreciate it. If...
read more
for
Gus Vargo - Northpointe Bank
Gus was very relatable and easy to work with. Thou the sale was extremely difficult, Gus kept me updated, was easy to reach/ answered immediately, explained things throughly and most importantly kept me calm. He was the port in the storm.
Reply from Gus Vargo - Northpointe Bank
May 26th, 2026 07:41 PM
Matt and Kathy, what an adventure this was... You guys were the best to work with, there were so many moving parts to this process and you just buckled down and overcame them all. I am so proud to be the one to help you achieve the dream of...
read more
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Latunya B
2021–2030 of 22221
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender