

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
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Reviews from Web
This was my third VA loan with Ryan and his team, and there is a reason I keep coming back.This time we closed in less than three weeks, and the entire process was smooth from start to finish. Ryan and his team are always available, easy to...
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Reply from Owner
September 29th, 2026 03:26 PM
Thank you, Joshua, for sharing your experience with your VA loan process. I'm pleased to hear that my team and I at Northpointe Bank were able to provide a smooth and efficient service for your third loan. Hope you and the family are doing...
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Chris was very informative, we were very educated every step of the way Would absolutely recommend Chris and Northpointe Bank to friends and family
Reply from Chris Henwood - Northpointe Bank
June 3rd, 2026 08:28 PM
Thanks Katherine! Wishing you and Joey much joy and happiness in your new home!
Can't say enough about how great it was dealing with Jim Koops at Northpointe. He made the loan process easy, answered all of our questions, was helpful and understanding, and extremely pleasant to deal with. I would recommend Jim's services...
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The customer service we received from Jim Koops at Northpointe was second to none. From start to finish, he was forthcoming, pleasant to deal with, and all-around helpful. He helped to make what is a stressful process seem easy. We can't say...
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Reply from Jim Koops
June 10th, 2026 02:08 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Great experience
Reply from John Nudson
June 10th, 2026 01:57 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Paul is very professional and knows his work well. He was very responsive to all of my questions. Thank you again!
Reply from Paul Ferreira
June 10th, 2026 01:45 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
When we obtained our first loan to purchase our house, prior to selling our home in Georgia, Jesse briefed us on the recommendation of switching to an All-in-One after the sell of our former home. After selling the home, we paid off our bridge...
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Reply from Jesse Cronen - Northpointe Bank
June 3rd, 2026 01:46 PM
Jerry, thank you for sharing your experience. I'm grateful for the opportunity to assist you with the transition to the All-in-One loan and to help explore the options that best fit your needs. Your kind words about the time and care taken...
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Mason and his team did an amazing job of helping through this process. As it being my first time, Mason and his team were so helpful and responsive.
Reply from Mason Maurer
June 10th, 2026 01:32 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Erik and his team were wonderful to work with! The loan process was easy and everything went smoothly!
Reply from Erik Henderson
June 10th, 2026 01:25 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Great experienc! would recommend.
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender