Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Laurinda Conrad - Northpointe Bank
Laurinda was consistently responsive, often replying far more quickly than we expected. She kept us informed throughout the entire process and worked closely with us to find solutions during a challenging time. Although Laurinda is family,...
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Reply from Laurinda Conrad
June 11th, 2026 02:19 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Chad was awesome to work with - he was in constant communication with my husband and talked through multiple ways to make a loan work for the house we wanted to purchase.
Reply from Chad Paris
June 11th, 2026 02:05 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Dennie is personable and kind and made the loan process as smooth as possible for us! Would recommend 10/10 again!
Dennie is personable and kind and made the loan process as smooth as possible for us! Would recommend 10/10 again!
Reply from Dennie Dowell
June 11th, 2026 01:52 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Dustin and his teams are A+ Allstars! Couldn’t have asked for a better experience!
Every aspect of the process went smoothly
Reply from Dustin Mistelske - Northpointe Bank
June 4th, 2026 03:14 PM
Appreciate you working with me on your new home brother!!!
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Justin Conrad - Northpointe Bank
Very communicative and went above and beyond to ensure the house was appraised appropriately!
Reply from Justin Conrad - Northpointe Bank
June 5th, 2026 02:07 PM
Thanks Rebecca! So Happy for you and Alex....wish you the best in the new home :)
The process was smooth and convenient from start to finish.
Reply from Jim Koops
June 11th, 2026 12:58 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Zack was so easy to work with and kept us informed during every step in the process!
Reply from Zack Maurer
June 11th, 2026 12:34 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
I didn't talk to Matt once during the process. he never returned calls and rarely responded to emails. the coordinator - Anne Marie - was very responsive and was how I got my questions answered. I'm not sure if Matt actually did any work himself...
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Reply from Matt Howard - Northpointe Bank
June 4th, 2026 06:18 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender