Northpointe Bank - Grand Rapids, MI's Cover Image
Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • L
    Linda P
    Freeport, FL
    Posted on June 6th, 2026 01:08 PM
    James was very kind throughout this whole process.
    Reply from James Mahieu - Northpointe Bank
    June 7th, 2026 11:57 AM
    Thank you for your kind words, Linda. I'm glad to hear that you felt supported during the process and appreciate you trusting me and my team to assist you with it. Congratulations again and welcome to Florida!!
  • W
    Wayne S
    Columbia, TN
    Posted on June 6th, 2026 01:07 PM
    Erik & his team were resposnive and worked with us closely to make sure we knew how things were going to go! He set correct expectations and the process went smoothly.
    Reply from Erik Henderson
    June 15th, 2026 03:57 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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    Brittney Benjamin - Northpointe Bank
    SFTP
    B
    Brian L
    Ticonderoga, NY
    Posted on June 6th, 2026 12:43 PM
    Brittney made everything very easy! She was always there to answer any questions! I would always recommend her!
    Reply from Brittney Benjamin - Northpointe Ban...
    June 8th, 2026 11:55 AM
    Thank you, Brian. I am so happy you finally found the perfect home for you and your family. Congratulations!! #MortgageswithBrittneyB
  • K
    Kristen H
    Prospect, TN
    Posted on June 6th, 2026 12:29 PM
    Amanda was great! She was available anytime I needed her and always explained everything in great detail!
    Reply from Amanda Jones - Northpointe Bank
    June 8th, 2026 07:09 PM
    Thank you Kristen! You were amazing to work with. Thank you for letting me be your lender!
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    Northpointe Bank - Lakewood
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    Wayne S
    Posted on June 6th, 2026 12:00 AM
    Erik and the Northpointe Team were great to work with, they set clear expectations and followed through on their commitments!!
  • E
    Elisha F
    Miramar Beach, FL
    Posted on June 5th, 2026 11:57 PM
    Theri is the ABSOLUTE BEST!! She communicatea well, explained everything throughly, worked incredibly hard to get us the beat interest rate, and keeper us in the loop the entire process . and she did this with both me and my husband! It always...
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    Reply from Theri Isaacs - Northpointe Bank
    June 6th, 2026 12:46 AM
    You are so sweet! It was an absolute true pleasure to help you both! So happy to be a part of your team! Enjoy your new venture!!!
  • A
    Amy S
    Broomfield, CO
    Posted on June 5th, 2026 08:41 PM
    Tiffany was incredibly efficient, knowledgeable, and kind while walking me through my first home buying process. She answered all of my questions quickly and with detail, so I felt comfortable moving forward. She also provided loan options...
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    Reply from Tiffany Ressetar
    June 12th, 2026 08:41 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • B
    Bridget N
    Rockford, MI
    Posted on June 5th, 2026 07:39 PM
    Ed and Shelby were both great to work with! They made process seamless.
    Reply from Ed Napieralski
    June 12th, 2026 07:39 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • M
    Melanie L
    Fort Collins, CO
    Posted on June 5th, 2026 07:14 PM
    Best rate and Jim was great!
    Reply from Jim Koops
    June 12th, 2026 07:15 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • J
    Joshua C
    Cedar Bluff, AL
    Posted on June 5th, 2026 04:16 PM
    Smooth process
    Reply from Matt Howard
    June 12th, 2026 04:16 PM
    Joshua, I'm glad to hear that the refinancing process went smoothly for you. If there's anything more I can assist you with, please feel free to reach out. Thank you for choosing to work with me at Northpointe Bank.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender