Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Rob is very knowledgeable and professional. Also Colleen Maxwell worked diligently to get all required information and push the process along when reqhired. They both worked nights and weekends to complete the loan process.
Reply from Rob Cowley
June 17th, 2026 05:52 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Great guy
Reply from BJ Maselli
June 10th, 2026 04:56 PM
Layne,
Thanks for the great review & it was a pleasure assisting you in purchasing your first home!
BJ Maselli - Northpointe Bank has received a review with 5 star rating from Matthew U
Reply from Owner
June 23rd, 2026 01:50 PM
Thanks for the great review, Matthew!
Aloha BJ ,thank you so much for the support prior and during the loan proces. You and Mindy are truly a great team. We'll be contacting you soon for the next project as we take over Hawaii's rental property market lol 😂 Mahalo Nui Loa,Matthew...
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Reply from BJ Maselli
June 10th, 2026 05:02 PM
Aloha Matthew and Kanoe,Mahalo Nui Loa for the kind words! It was truly a pleasure helping you both throughout the loan process. Mindy and I greatly appreciate the trust you placed in us, and we're thrilled we could be part of your journey....
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John and his coworkers were very informative throughout the process.
Reply from John Nudson
June 17th, 2026 04:45 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Everyone I worked with from Mason to Cait were absolutely amazing. I would recommend!
Reply from Mason Maurer
June 17th, 2026 04:26 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Initial disclosures were not coming through due to technical issues. Closing disclosures were not accurate at times, and lender refused to provide an updated one saying "We can’t simply send out LE’s upon request. There had to be specific reasons...
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Reply from Ian McLellan
June 17th, 2026 03:56 PM
Thank you for sharing your experience, Akif. I'm sorry to hear about the challenges you faced with the disclosures and the back and forth on HOA matters. I understand how these issues could cause frustration, and I appreciate your patience...
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Mike and the team did an excellent job! Very responsive and organized
Reply from Mike Virostko
June 17th, 2026 02:59 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
John Dziedzic - Northpointe Bank has received a review with 5 star rating from David G
Thanks again for making the process quick and easy for my first time buying a house.
Reply from Tiffany Ressetar
June 17th, 2026 02:35 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender