Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reply from Beth Brandt - Northpointe Bank
July 1st, 2026 03:13 PM
I'm glad to hear everything went smoothly with your closing, Julian. Thank you for choosing to work with me.
I have never interacted with a more responsive, pleasant, helpful professional than Ashley, in any corporate arena. She jumped in with both feet, well outside of normal working hours, and kept going until we got where we needed to be. She followed...
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Reply from Ashley DeYoung
July 8th, 2026 02:10 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Didn't feel like the rate was super competitive and closing almost had to be moved
Reply from John Goedecke
July 8th, 2026 01:58 PM
Daniel, I appreciate your feedback on the rate and the closing process. I'm glad we were able to complete your purchase, and I hope the experience was positive overall. If you have any further concerns or need assistance, please feel free to...
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Jim Koops - Northpointe Bank has received a review with 5 star rating from Tom P
Jim was very responsive and helpful throughout his role in the process.
Reply from Jim Koops
July 8th, 2026 01:46 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
matt and his team are easy to work w
Reply from Matthew Arcari
July 8th, 2026 12:50 PM
I really appreciate the feedback and am looking forward to working with you again.
Ed and his team were great to work with!
Reply from Ed Napieralski
July 8th, 2026 12:46 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Working with Dave was an amazing experience from start to finish. He was knowledgeable, patient, and always available to answer my questions, making the entire home-buying process feel much less stressful. I truly felt supported every step...
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Working with Dave was an amazing experience from start to finish. He was knowledgeable, patient, and always available to answer my questions, making the entire home-buying process feel much less stressful. I truly felt supported every step...
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Reply from Dave Valino
July 8th, 2026 12:35 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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Laurinda Conrad - Northpointe Bank
Everything was smooth. Communication was great.
Reply from Laurinda Conrad
July 8th, 2026 12:33 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender