Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Chris was available and prompt to all my questions. Would be helpful to have a list of all required documents at the start of the process instead of closer to the end. Very thankful for the communication with Chris.
Reply from Chris Bauman
July 8th, 2026 06:16 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
No surprises. Clear communication throughout.
Reply from Paul Munsie - Northpointe Bank
July 1st, 2026 04:15 PM
It was a pleasure to help your family! You folks were super! Blessings on your new home!
Zach is the KING of mortgage brokers. He made me feel seen, heard, and understood. As a single mom who is also a business owner I had a tricky loan situation. Zach didn't always have the news I wanted, but helped me understand it without it...
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Zach listened to my situation, and although I am sure it was not unique, he made me feel heard, seen, and understood. He explained every step and kept me informed. He CARED and I can't recommend him enough.
Reply from Zach Emerson
July 8th, 2026 03:35 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Michael Quin - Northpointe Bank
It was an easy process. Mike was quick to answer any questions or concerns that I had.
Reply from Michael Quin
July 8th, 2026 03:08 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
updating me everyweek process, explaining the benefits of buy down rate for long term .
Reply from Jeffrey Lefkowitz
July 8th, 2026 03:06 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Craig was very accessible, knowledgeable and patient. Great experience.
Reply from Craig Martin - Northpointe Bank
July 1st, 2026 03:07 PM
Allan, I'm pleased to hear that you had a great experience, Allan. I appreciate your kind words and am glad I could assist you in a way that was accessible and patient. If you need anything else, feel free to reach out.
Craig was great!
Reply from Craig Martin - Northpointe Bank
July 1st, 2026 02:48 PM
Thank you, Joni. I'm pleased to hear you had a great experience with me at Northpointe Bank. If there's anything else I can assist with, please feel free to reach out.
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Michael Quin - Northpointe Bank
Mr Quin worked hard to assist me in securing the property I now own, in a timely manner.
Reply from Michael Quin
July 8th, 2026 02:32 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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Northpointe Bank - DeWitt
I have never worked with a more responsive, pleasant, and high performing professional. Ashley jumped in with both feet, outside of normal working hours, and hustled until she got us where we needed to be. She and the rest of the team did what...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender