Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Carolyn C
Reply from Owner
July 21st, 2026 08:52 PM
I appreciate the high rating, Carolyn! If there's anything further I can assist you with, please feel free to reach out.
So easy to reach, felt like we were the only application he was working on (sure that's not the case!) closed so quickly with no issue thank you Jim!
Reply from Jim Van Law - Northpointe Bank
July 2nd, 2026 05:17 PM
Carolyn, I appreciate your kind words and am happy to hear that you felt prioritized and that the process went smoothly. It's great to know that everything closed quickly without any issues.
Brandon was Fantastic with communication and provided exceptional service beyond our expectation. I would describe him as friendly, knowledgeable, caring and always willing to go above and beyond necessary to get the loan process to close.
Dustin is the absolute best! We could not have made this happen without him. He truly went above and beyond to help me make my dream home a reality. I would absolutely reccomend Dustin to anyone and everyone I know who is looking for an excellent...
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Reply from Dustin Mistelske - Northpointe Bank
July 2nd, 2026 02:32 PM
Thank you so much for the wonderful review!! And thank you even more for trusting me with something so important for you and your family!!!
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Northpointe Bank - Grand Rapids
Everything went very smoothly. All of social media was talking about this great product so I decided to go straight to the lender and avoid the middle man.
Everything went very smoothly
Reply from Josh Schaendorf
July 8th, 2026 08:53 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
John has an outgoing attitude and is very pleasant to work with. We appreciated his knowledge and expertise during the entire process.
Reply from John Nudson
July 8th, 2026 08:00 PM
I really appreciate the feedback and am looking forward to working with you again.
BJ was great to work with! He really understood our goals and worked hard to make things work for us. He was always responsive, helpful and friendly and he made our refi virtually hassle free! I'd recommend BJ to anyone with great confidence!!...
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Reply from Owner
July 2nd, 2026 04:51 PM
Thank you so much, Kristin & Andrew! It was truly a pleasure working with both of you. I'm grateful for the opportunity to help you achieve your refinancing goals, and I'm glad we were able to make the process as smooth and hassle-free as possible....
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BJ was great to work with! He really understood our goals and worked hard to make things work for us. He was always responsive, helpful and friendly and he made our refi virtually hassle free! I'd recommend BJ to anyone with great confidence!!...
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Reply from BJ Maselli
July 1st, 2026 07:46 PM
Thank you so much, Kristin & Andrew! It was truly a pleasure working with both of you. I'm grateful for the opportunity to help you achieve your refinancing goals, and I'm glad we were able to make the process as smooth and hassle-free as possible....
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Ben is great and has a wonderful team.
Reply from Benjamin Adams - Northpointe Bank
July 3rd, 2026 07:41 PM
I'm pleased to know you had a positive experience with me and my team, Philip. Thank you for your kind words and support. If you need any further assistance, feel free to reach out.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender