Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
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Northpointe Bank
I am an existing customer, and no clear process on what should be done. I called customer service twice and was on the phone for a long time both times. the final process of physically fill out a paper form, sign and send it to **************************...
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Reply from Northpointe Bank
July 21st, 2026 03:38 PM
Thank you for sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear about the communication challenges that arose and appreciate you sharing this experience. Thank you for the opportunity to assist with your...
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Matt did a great job during this process.
Reply from Matt Howard
July 10th, 2026 01:48 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Ashley and D'arcy D'Arcy were amazing to work with! They were quick to respond to all questions and issues!
Reply from Ashley DeYoung
July 10th, 2026 01:33 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
The process needed to be quick and it was
Reply from Jesse Cronen - Northpointe Bank
July 6th, 2026 06:19 PM
Joseph, thank you for sharing your experience. I'm glad to hear that the process met your need for speed. If there's anything else I can assist you with, please feel free to reach out.
The experience was simple and easy and smooth. we had no problems and all questions were answered in fast and timely manne. this was the easiest loan I have ever done and will recommend Ashley to everyone . Again just a great experience all...
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Reply from Ashley DeYoung
July 10th, 2026 12:55 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Northpointe Bank - Grand Rapids, MI
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Brandon Meier is the best! If u are looking for a secondary heloc interest only, sign up for this!
Brett was amazing. He kept great communication. The process went smoothly. We enjoy working with Northpointe Bank.
Reply from Brett Foster - Northpointe Bank
July 3rd, 2026 01:06 PM
Meredith, I appreciate your kind words and I'm pleased to hear that the process went smoothly for you. Keeping good communication is important to me, and I'm glad it made a difference. Thank you for choosing Northpointe Bank; it's always a...
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KEN AHRENS
Reply from Ken Ahrens
July 10th, 2026 05:56 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Very helpful and knowledgeable
Reply from BJ Maselli
July 3rd, 2026 05:29 PM
Thanks Brendon & we hope you enjoy your beautiful new home!
Great communication and everything went very smoothly.
Reply from Tiffany Ressetar
July 9th, 2026 10:31 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender