Northpointe Bank - Grand Rapids, MI's Cover Image
Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • E
    Ethan B
    Kihei, HI
    Posted on July 13th, 2026 01:15 PM
    Quick responses, closed on time. Would use Christian again!
    Reply from Christian Durland
    July 20th, 2026 01:15 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • P
    Paul Y
    Greeneville, TN
    Posted on July 13th, 2026 11:48 AM
    Ian provided quick and honest communication
    Reply from Ian McLellan
    July 20th, 2026 07:54 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • B
    Becky H
    Posted on July 13th, 2026 12:00 AM
    Best loan officer I have ever worked with! Explains everything well, prompt service, good follow through
  • K
    Karla F
    East Lansing, MI
    Posted on July 12th, 2026 08:03 PM
    We got information about each step even though it was confusing.
    Reply from Mason Maurer
    July 20th, 2026 05:20 PM
    Thank you for your feedback, Karla. I'm glad to hear you received information at each step, although I understand it may have been confusing at times. If there are any specific areas where I can provide further clarification or assistance,...
    read more
  • E
    Emily G
    Bardstown, KY
    Posted on July 12th, 2026 04:09 PM
    It was an easy experience
    Reply from Bill Willoughby
    July 20th, 2026 06:06 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • P
    Paul S
    Port St. Lucie, FL
    Posted on July 12th, 2026 01:19 PM
    Dealing with Thomas was probably the best part of the entire sale and purchase process I had to go through. Every question had an answer every answer explained thoroughly. When going through the struggles of buying and selling a home Thomas...
    read more
    Reply from Thomas Tara
    July 20th, 2026 06:07 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • for
    Northpointe Bank - Grand Rapids
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    JY L
    Posted on July 12th, 2026 12:27 PM
    I received the best service in trust. It was so fast and trust worthy, which I expect to see to the end of the mortgage in 30 years.
  • J
    Jaeyoung L
    Byron Center, MI
    Posted on July 12th, 2026 12:27 PM
    Mason providede great service and he was proactive. Document submission request was very annoyong as it was requested even after I have submitted all necessary statement , which I cannot handle
    Reply from Mason Maurer
    July 20th, 2026 08:04 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • for
    Jon Izenbart - Northpointe Bank
    SFTP
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    Cindy T
    Wyoming, MI
    Posted on July 12th, 2026 12:10 PM
    even if there's a couple bumps, it was still a great experience. Thank you.
    Reply from Jon Izenbart
    July 20th, 2026 05:59 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • for
    Northpointe Bank - DeWitt
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    E.8art J
    Posted on July 11th, 2026 11:21 PM
    Northpointe Bank - DeWitt has received a review with 5 star rating from E.8art J
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender