New American Funding, Santa Ana, CA

Santa Ana, CA

4.88

(472,277)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Santa Ana, CA

https://www.newamericanfunding.com

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4.88

(472,277)

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Customer Service, Knowledge, and Kindness were 100/10!

Reply from Owner

October 5th, 2026 02:40 PM

I'm grateful for your kind words, Mindy. It’s wonderful to know that my customer service, knowledge, and kindness made such a positive impact on your experience with New American Funding.

The level of customer service provided by Garrett and his team completely blew me away! They handled everything for us and answered all of questions with grace and kindness!

Reply from Garret Dooley

October 5th, 2026 01:25 PM

I'm really happy to hear that the customer service from my team and me exceeded your expectations, Mindy. We strive to handle everything with grace and kindness, and I'm glad you experienced that with New American Funding.

First time buyer. Y'all done everything I asked. And answered every question. The ability y'all have to simplify all the lawyer talk that is written in the contract to make it understandable to the average people really impressed me

Reply from Justin Gerard

October 5th, 2026 03:21 PM

I'm pleased to know that you felt supported throughout your first-time buying experience, Robby. At New American Funding, it's important to me that everything is clear and understandable for you. If there's anything more you'd like to discuss,...

Kailyn was great in communicating and making a quick shift when loan changed to FHA from conventional.

Cathy was ontop of this thru out the whole 6 month process. Shes the BEST!

Personable service, helpful, knowledgeable, overall great!

Reply from Austin Davis

October 5th, 2026 03:12 PM

Rachel, I'm happy to hear that you found my service personable and knowledgeable. It was a pleasure to assist you with your needs at New American Funding.

We had a little trouble closing day with the balance, NAF stepped up and took care of the problem that day and allowed the process to be smooth.

Reply from New American Funding - Laurie Cahil...

September 23rd, 2026 06:10 PM

I'm pleased to hear that New American Funding was able to resolve the issue on closing day and ensure a smooth process for you, Jordan. If there's anything more I can assist with, please feel free to let me know.

Communication!

Reply from Sarah Burckhard

September 23rd, 2026 08:22 PM

Thank you!!!

Happy with the service and quick purchase of my home.

Reply from Danny Ramos

October 5th, 2026 07:01 PM

I'm glad to hear that you're happy with the service and the quick purchase of your home, Israel. It's our goal at New American Funding to ensure a smooth and efficient process for our clients.

Good communication

Reply from New American Funding - Emily Jacobs...

September 23rd, 2026 06:04 PM

It was a pleasure assisting you!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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